Subject matter expert
November 11, 2021

Subject matter expert

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Software Version

Power Systems Virtual Server on IBM Cloud for IBMi

Overall Satisfaction with IBM Power System Virtual Server

IBM Power System Virtual Server is being used internally as a software tool for cloud hosting implementations for long term and temporary IBMi implementations, As cloud hosting represents a vital component of a growing revenue-generating operation, having enterprise-class management software in place is not just a necessity, but a potential competitive differentiate. This product is also, sold, installed, and supported on end-user systems. This can be done in a one time project basis or in an ongoing Managed Service Provider (MSP) support model. This support can be both proactive and upon request. Once again, best of breed software is a component of a successful business model, that can transcend through the value chain.
  • Virtualization
  • System management
  • Security
  • Better marketing of product by IBM.
  • More granular usage data
  • Improved web site information

Do you think IBM Power System Virtual Server delivers good value for the price?

Yes

Are you happy with IBM Power System Virtual Server's feature set?

Yes

Did IBM Power System Virtual Server live up to sales and marketing promises?

Yes

Did implementation of IBM Power System Virtual Server go as expected?

Yes

Would you buy IBM Power System Virtual Server again?

Yes

  • Better utilization of IBM Power processors
  • Value to hosting business
  • Value to MSP business
IBM Power System Virtual Server exemplifies what enterprise users expect when purchasing systems management products. IBM customers have come to expect and in many ways are even a little "spoiled" in receiving. Not just does this software fulfill[s] the initial requirements, but a continual stream of fully integrated enhancements are available. Documentation and support are always availlable. Yes, there are always lower cost options. But from a long term investment perspective the value of this IBM product has remained solid.
Yes, although that is also indicative of the overall IBM Power systems value proposition. IBM systems have always been built to maintain high levels of uptime. IBM Power Virtual Server allows for more complex environments to be able to maintain this expected resiliency. As with most IBM products a strength is in providing pre notice of potential problems. The ability to proactively address potential problems before they negatively impact system application activities.
IBM Power System Virtual Server provides a consistent seamless system management viewpoint across the use partitions. It also provides the robust tools to accomplish the usability goals of a complex and multi faceted computing environment. The product allows for rapid error detection and correction. Online support tools are very helpful towards accomplishing these goals.
IBM Power System Virtual Server is rock solid, especially in hosting and enterprise implementations. We have seen this product effortlessly support not just the environment that it was purchased to manage, but [in] continue[ing] to handle [the] implementation of new and evolving technologies as they become available. This kind of investment protection is the kind of value that forward thinking organizations wish to invest in.

IBM Power System Virtual Server Feature Ratings

Service-level Agreement (SLA) uptime
9
Dynamic scaling
9
Elastic load balancing
9
Pre-configured templates
9
Monitoring tools
9
Pre-defined machine images
9
Operating system support
9
Security controls
Not Rated
Automation
Not Rated

IBM Power System Virtual Server Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, 7 x 24 Premium level support was purchased. In my opinion if a product provides a mission critical function, it is worth assuring that the product is always working at an optimum level.
Fortunately, there has never been a need for "exceptional" support. This is considered a good thing as the rock solid product and ongoing support have prevented any kind of disastrous situation.
As with most IBM products the ongoing support for IBM Power Virtual Server is solid and consistent. IBM provides a clear roadmap for receiving support of their products. Both voice and online response is offered. It is obvious that IBM has the internal systems and culture to maintain support functions. This starts from the initial support call to the problem analysis and continues through the problem resolution. Documentation and communication are consistent within this process.