Item: IBM Rational Quality Manager
Rating: 7
Author: Amr Saad

Use Cases and Deployment Scope

My Department "Quality Department" uses IBM Rational Quality Manager as the main system that holds everything related to Quality like Test Cases, Test Plans, Test Suites, Execution Records, etc. The Application has a lot of features and helped us keep track of all testing activities conducted through different projects across the organization. We keep all of our testing artifacts on it as well.

Pros and Cons

Test Cases Management
Test Execution Management
Seamless Integration with IBM RTC and IBM RM

User Interface and User Experience needs to be Improved
No Defect Management
Integration with Automated Scripts needs to be easier
Some features depend on IBM RTC

Most Important Features

Test Cases Management
Test Execution Results Management
Test Plans Management

Return on Investment

Better Management of Testing Artifacts
Helped us enforce Testing Process
Helped us in keeping track of Test Execution Results for each Build

Alternatives Considered

We have used TestLink before using IBM Rational Quality Manager and there is no comparison between them as TestLink will lose in every aspect against IBM Rational Quality Manager. I think it was a very good decision to migrate to it instead of TestLink despite the problems in the User Experience.

Key Insights

Do you think IBM Rational Quality Manager delivers good value for the price?

Yes

Are you happy with IBM Rational Quality Manager's feature set?

Yes

Did IBM Rational Quality Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Rational Quality Manager go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Rational Quality Manager again?

Yes

Likelihood to Recommend

IBM Rational Quality Manager is well suited to be used by the Quality Team in any Software Project. The Application provides good features to track Test Cases and Test Execution Results. On the other hand, the Application suffers from a very Old User Interface and a Very Bad overall User Experience. You have to go through very long and complicated steps to something which is not intuitive at all. Also, some features depend on having IBM RTC integrated with it.

Testing Process & Management Enforcer

Overall Satisfaction with IBM Rational Quality Manager