Overall Satisfaction with IBM Security QRadar SOAR
I use IBM Security QRadar SOAR to protect my company from computer scans and security. I have a great sense of security without cyber crimes and scans. I would not want to operate without having this protection backing me. I am able to show others the benefits of having it and it is an easy sell.
- User-friendly
- Easy to manage users
- Easily understood interface
- Easier training for new users
- Security
- Sense of familiarity
- Sense of security
I have been able to use other programs and IBM Security QRadar SOAR is able to show me what I was missing with the other programs. I would like to say it is the best that I have had the pleasure of using.
Do you think IBM Security QRadar SOAR delivers good value for the price?
Yes
Are you happy with IBM Security QRadar SOAR's feature set?
Yes
Did IBM Security QRadar SOAR live up to sales and marketing promises?
Yes
Did implementation of IBM Security QRadar SOAR go as expected?
Yes
Would you buy IBM Security QRadar SOAR again?
Yes
Using IBM Security QRadar SOAR
5 - The employees that are users are mostly ones who deal with numbers and payroll information. It is necessary to protect the company's information.
2 - We do have an in house IT person who manages the IBM programs and lets the other employees know when it is needed for certain instances.
- security
- data protection
- ACCOUNTING locks
- not devoting a person
- run scans on all files
Evaluating IBM Security QRadar SOAR and Competitors
- Ease of Use
It was necessary to have a program that would not need hours to train an individual on how to use it.
I would still choose it due to the fact that there have been no major issues in the operating functions.
IBM Security QRadar SOAR Implementation
- deciding who to learn the program
IBM Security QRadar SOAR Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
Not at the initial purchase. We wanted to feel it out first.
We have not used it.
Using IBM Security QRadar SOAR
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Feel confident using Familiar | Requires technical support Cumbersome |
- data bases
- reports
- reading results