A good service, but poor support and surprise changes to pricing.
July 17, 2019
A good service, but poor support and surprise changes to pricing.
Score 4 out of 10
Vetted Review
Verified User
Software Version
Streaming Manager (Ustream Pro Broadcast)
Overall Satisfaction with IBM Watson Media's Video Streaming
The product was used to stream and record school events. Streaming was open to all departments, but it was primarily used for athletics, music, chapel services and special events like graduation. It provided a way to share events live and also automatically recorded them and made them available for on-demand playback.
- Cloud transcoding
- Player customization
- Analytics
- Security/privacy options
- Very poor communication
- Support
- Ease of accessing on-demand playback
We had no issues with concurrent viewership, but our audience would not be considered massive at all.
The metrics provided by the service are very detailed. It was very helpful to be able to determine the locales of our viewership. When events viewers were local to our town, the metrics helped us determine how many people were interested in our event, but not attending it in person.