Live Streaming - Lite!
July 30, 2019

Live Streaming - Lite!

Michelle Smitherman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager (Ustream Pro Broadcast)

Overall Satisfaction with IBM Watson Media's Video Streaming

We use Watson Video Streaming just once a year for our high school Senior Signing Day event in May of each year. It is pretty easy to navigate and the guys on the service line are great. They really want to help resolve your issue in the best manner possible. We stream our two-hour event for parents who are at work and attend the live event or other family members living outside the area and can't attend. We fundraise and take comments during the live stream. As I said, I really like the folks on the helpline.

Pros

  • The video is high quality!
  • Ease of use
  • Great customer service
  • Good pricing

Cons

  • Not a technician so I'm good for what I need it to do.
It is well suited for our event because we want our live streaming to be of high quality, but our funds are limited. Watson gives us both high quality at a cost even our small non-profit can afford. Ustream was good, but Watson Media is even better.

IBM Video Streaming Feature Ratings

Evaluating IBM Watson Media's Video Streaming and Competitors

Yes - Ustream was what we had used to years before Watson. I think last year (2018) was when we first used it instead of Ustream.
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
  • Analyst Reports
As a non-profit public charter school, the cost is always the single most important factor. Then, of course, there is ease of use which is perfect for all us non-technical people.
Unless something went terribly wrong with Watson, we would not select another service.

Comments

  • Stacy Nawrocki | TrustRadius Reviewer
    Thanks for the shout out to the Customer Success support team. They do work hard to make sure every customer has a good experience!

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