Overall Satisfaction with ID.me
ID.me has been a great way to not only verify employment or status but also to prevent fraud. By using ID.me it takes the adding of discounts away from our frontline where fraud can be prevalent and adds checks and balances of sorts to confirm the validity of who is sighing up for said offer. Although you pay for ID.me it has saved us much more in the addition of fraudulent offers being provided to customers who were not eligible in the first place.
- Communication.
- Tech assistance.
- Willingness to improve or make changes per client recommendation.
- Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
- Be conscious that people do not like to provide their SS#.
- Verification.
- Customer support.
- Client support.
- Cut down on fraud.
- Increased profits.
- Saves us money by using them.
We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.
Do you think ID.me delivers good value for the price?
Yes
Are you happy with ID.me's feature set?
Yes
Did ID.me live up to sales and marketing promises?
Yes
Did implementation of ID.me go as expected?
Yes
Would you buy ID.me again?
Yes