Overall Satisfaction with IdeaScale
At SSA, in the Office of Disability Policy, we use IdeaScale to engage directly with our advocacy groups. We hold a quarterly Disability Forum. Prior to the meeting, we open a campaign allowing the public to provide questions and comments to be addressed during the forum. It allows active interaction between our executives and the interest groups.
- IdeaScale allows open and quick interaction.
- Campaign moderation is a breeze.
- Creation of the campaigns is very simple.
- It can be a little threatening to new users.
- It is well worth the continued use and purchase. We are able to collect information from the public in more innovative and interactive ways.