Item: IdeaScale
Rating: 10
Author: James Preston III

Overall Satisfaction with IdeaScale

Use Cases and Deployment Scope

At SSA, in the Office of Disability Policy, we use IdeaScale to engage directly with our advocacy groups. We hold a quarterly Disability Forum. Prior to the meeting, we open a campaign allowing the public to provide questions and comments to be addressed during the forum. It allows active interaction between our executives and the interest groups.

Pros and Cons

Pros

IdeaScale allows open and quick interaction.
Campaign moderation is a breeze.
Creation of the campaigns is very simple.

Cons

It can be a little threatening to new users.

Return on Investment

It is well worth the continued use and purchase. We are able to collect information from the public in more innovative and interactive ways.

Alternatives Considered

IdeaScale is the first Ideation tool I came across.

Likelihood to Recommend

It is best used for employee engagement, team building, etc.

Comments

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