Overall Satisfaction with Infor ERP
INFOR ERP was used by Finance, Sales, and Operations groups.Application was used to address problems with demand planning, job costing, production scheduling, inventory management, and shop floor planning. INFOR ERP was also used to convert financials from QuickBooks. It is also used for Sales Order Creation and Tracking for domestic and international orders.
- User Friendly
- Good technical support
- Reasonably priced
- Good Customer Support for Implementation
- Improved handling for alternates in Bill of Materials
- Improved financial reporting capability
- Improved GUI functionality
- Improved response for customer inquiries and price quotation generation
- Improved Inventory Accuracy from 91% to 96%
- Reduced order cycle time (Order to Cash) by 10%
In Vendor/Application Selection INFOR ERP rated high in Production Capability and Shop Floor Management. INFOR ERP was weaker in financials. INFOR ERP appears to be strong for retail and order (pick/pack/ship) fulfillment operations. INFOR ERP Management offered aggressive pricing and was willing to be flexible for other software and implementation costs.