INFOR ERP Due Diligence Report
charles devine | TrustRadius Reviewer
February 04, 2014

INFOR ERP Due Diligence Report

Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

visual

Modules Used

  • manufacturing

Overall Satisfaction

INFOR ERP was used by Finance, Sales, and Operations groups.Application was used to address problems with demand planning, job costing, production scheduling, inventory management, and shop floor planning. INFOR ERP was also used to convert financials from QuickBooks. It is also used for Sales Order Creation and Tracking for domestic and international orders.
  • User Friendly
  • Good technical support
  • Reasonably priced
  • Good Customer Support for Implementation
  • Improved handling for alternates in Bill of Materials
  • Improved financial reporting capability
  • Improved GUI functionality
  • Improved response for customer inquiries and price quotation generation
  • Improved Inventory Accuracy from 91% to 96%
  • Reduced order cycle time (Order to Cash) by 10%
In Vendor/Application Selection INFOR ERP rated high in Production Capability and Shop Floor Management. INFOR ERP was weaker in financials. INFOR ERP appears to be strong for retail and order (pick/pack/ship) fulfillment operations. INFOR ERP Management offered aggressive pricing and was willing to be flexible for other software and implementation costs.

Good Technical and Customer Support during and after implementation tasks.

Good Project Plan and Management support for implementation and post implementation.

Financial functionality could be more comprehensive particularly with Budgeting and Cash Management.

Inventory Management capability was adequate but could be more comprehensive as well.

"Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.

High Level of functionality in Manufacturing

Execution and Shop Floor Planning.

Needs improvement with Financial Budgeting module.

Financial Reporting Capability
such as Consolidated Reports and Cash Flow Analysis.

Improvement with Ad Hoc Reporting functionality