INFOR ERP Due Diligence Report
Overall Satisfaction with Infor ERP
- User Friendly
- Good technical support
- Reasonably priced
- Good Customer Support for Implementation
- Improved handling for alternates in Bill of Materials
- Improved financial reporting capability
- Improved GUI functionality
- Improved response for customer inquiries and price quotation generation
- Improved Inventory Accuracy from 91% to 96%
- Reduced order cycle time (Order to Cash) by 10%
Using Infor ERP
Good Technical and Customer Support during and after implementation tasks.
Good Project Plan and Management support for implementation and post implementation.
Financial functionality could be more comprehensive particularly with Budgeting and Cash Management.
Inventory Management capability was adequate but could be more comprehensive as well.
"Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.