WebFOCUS: Intelligence in your hand
August 08, 2018
WebFOCUS: Intelligence in your hand
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Information Builders WebFOCUS
We use Information Builders to perform a couple of functions. In one project different resources across different business units view reports and dashboards to assist in project management. Senior leaders also use the reporting to make key decisions and monitor the status of projects.
In the other solution we use WebFOCUS to provide client based reporting of data to show errors and a visible way to obtain client approval prior to implementing.
- One thing that has always been good at WebFOCUS is how they interact with the customer on items. They take suggestions and implement them. In addition technical support is timely and very detailed.
- I think they keep up with and lead in implementing new technologies in the BI space. One case of this are the ability for user to create their own easy dashboard using the green plus buttons. Also the ability to link d3 into and have the ability to implement new types of graphs is nice.
- I have been to a spoke at one of their user conferences and they are worth going to. In addition to all of the great seminars the interaction you get with vendors and other users is key in the growth of your knowledge. I've learned so much for my time at these conferences.
- Some product offerings we have looked at were cost prohibitive based on the licensing. This could be improved on by having different pricing models.
- Sometimes developing solutions for what we've had to do has been difficult to figure out.
We've looked at Tableau as an alternative and the visuals are good in Tableau. One way that WebFOCUS beats Tableau is it doesn't have any issues with a set number of columns in a report. When you need to have an Excel output, which happens, WebFOCUS is far superior. The integration with all the Microsoft Office products is a nice tool to have for developers which enhances the user experience and adoption rates.