I found InMotion Hosting to be the most affordable and reseller-friendly hosting option out there
Jason Montoya | TrustRadius Reviewer
December 20, 2018

I found InMotion Hosting to be the most affordable and reseller-friendly hosting option out there

Score 8 out of 10
Vetted Review
Review Source

Overall Satisfaction with InMotion Hosting

For years, I was a Hostgator re-seller customer. But after they were bought out, my experience with their company, particularly the customer service quickly deteriorated. Too many issues, and I finally had a strong reason to leave them, migrate all my clients, and launch with a new provider. As you can imagine, this was no small task and I did a great deal of research on not only the best hosting company but the best re-seller friendly hosting business. Inmotion Hosting quickly gravitated to the top, addressed my questions, and provided an affordable re-seller hosting program. Once I switched, they helped me migrate my old sites, and get me going on the new system. It was a great deal of work, but they were helpful in making it as painless as possible. Since 2016, I've had a great and solid experience while also referring other people to them, and becoming an affiliate of their products.
  • Their customer services are great. In most cases, it's readily available.
  • They provide WHM and CPanel management tools, both of which I was familiar with prior to switching.
  • They provide a Cpanel based SSL option at no additional cost. This saves me and several clients a great deal of money.
  • Their support article repository is terrific. They have content on any question I could ever ask.
  • The company is employee-owned, so I don't have to worry about a future sale and loss of support like my last hosting company.
  • There was an isolated server issues incident that caused extended down-times and required a few site restorations. But, they were helpful in working through this and getting things back online.
  • At times, there can be a wait (more than 15 minutes) for the chat support, but this is not normal.
  • The aesthetics of their website feels somewhat outdated.
  • They've provided me with a reliable hosting infrastructure for myself and clients.
  • They deliver support for things beyond my ability.
  • They've made it easy to provide hosting, access client websites, and make Joomla website design easy.
As part of my search for a solid re-seller friendly hosting company, I also seriously considered Siteground. Inmotion Hosting provided a better pricing model, so I went with Inmotion. In the following years, I came across Cloud Access through Joomla's launch program. Their website management tool was awesome, and I recommend individual Joomla users check them out if they want to launch with this awesome CMS. I've yet to experience their customer service, so I'm not sure how it fares.
For freelancers and small marketing companies, Inmotion Hosting is a terrific re-seller option. They provide hosting at a killer rate, and this allows me to earn a good extra income for clients where I host their websites. With the support, I'm able to resolve issues beyond my capability.

For individual users, Inmotion Hosting is also a terrific option, and they also provide WordPress specific hosting for better performance.