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InMotion Hosting

InMotion Hosting

Overview

What is InMotion Hosting?

InMotion Hosting presents itself as a web hosting company that boasts the latest enterprise building tools, technology, and professional expertise to speed business growth. They state their 24/7/365 U.S.-based customer service experts respond to call, chat, or email anytime.Offering what…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.inmotionhosting.com/shared…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $2.49 per month
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Product Demos

InMotion Hosting Review (2023) ❇️ Speed Test, Live Demo & My Honest Web Hosting Recommendation

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Inmotion Hosting Review 2022 - Fastest Affordable Hosting? Pros & Cons & Details of Inmotion Hosting

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InMotion Hosting Review [2023]

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Product Details

What is InMotion Hosting?

InMotion Hosting presents itself as a web hosting company that boasts the latest enterprise building tools, technology, and professional expertise to speed business growth. They state their 24/7/365 U.S.-based customer service experts respond to call, chat, or email anytime.

Offering what they describe as a fast and easy website hosting and technology solutions with all the essential features a small business or a brand new website needs to be at its best, InMotion states their services comes with 99.99% uptime, free SSL, 1-click WordPress installs, and a free domain for a year. They further state their servers sit in highly secured data centers offering maximum uptime, top-notch hack and malware security.

InMotion Hosting Features

  • Supported: 24/7/365 Customer Service
  • Supported: UltraStack Infrastructure
  • Supported: Managed & Unmanaged Plans
  • Supported: cPanel & WHM Tools
  • Supported: Web Design Services
  • Supported: Free SSL Certificates
  • Supported: Free Domain Name or Domain Transfer on Most Plans
  • Supported: Up to 90-Day Money-Back Guarantee
  • Supported: High-Availability Servers
  • Supported: Free/Discounted Hosting for Students & Educators
  • Supported: Web Hosting Affiliate Program

InMotion Hosting Video

This is InMotion Hosting - A Look Inside Our Company, Culture, and Services

InMotion Hosting Integrations

InMotion Hosting Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsLinux
Mobile ApplicationNo

Frequently Asked Questions

InMotion Hosting starts at $2.49.

Bluehost, A2 Hosting, and SiteGround are common alternatives for InMotion Hosting.

Reviewers rate Support Rating highest, with a score of 1.

The most common users of InMotion Hosting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(10)

Attribute Ratings

Reviews

(1-7 of 7)
Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We are using it for website hosting. Unfortunately, in my opinion, it is extremely sub par. We wanted to upgrade to their VPS services as this seemed like a great choice and USUALLY staying with your hosting company makes everything easier.

BOY WAS I WRONG. Its been nothing but a mess. Sales said migration was included. Haha, joke on me, included int he fact that I can migrate the site myself, they won't help at all. Then their platform i is extremely broken. In my experience, it is buggy, and doesn't work as it should, and their support articles that their chat people love to send you are incomplete.

In my experience, the support team gets snarky with you fast, loves to push you to billing (so yes, they seem cheaper then much better options like Cloudways but in the end they are actually way more expensive because of the time it takes to deal with their support, bad UI/UX and bugs).
  • In my experience, being snarky
  • In my experience, lying to get the sale (or almost lying but not really lying)
  • In my experience, blaming the customer
  • In my opinion, UI/UX
  • In my experience, being decent
  • In my experience, removing bugs
  • In my experience, not saying anything to get the sale
  • In my experience, realizing your customer support team IS your sales team
In my opinion, avoid it at all cost. If I knew it was going to be this big of a hassle, I would have switched to Cloudways. Extremely disappointed how far down they have come in service in the last 10 years. I say, don't use them.
Don't believe these positive reviews they are paying people to get. I suggest you pay a bit more and get good service with Cloudways.
Score 10 out of 10
Vetted Review
ResellerIncentivized
I use inMotion Hosting to host all of my Virtual Private Server websites. If I have a client with a server intensive application, inMotion Hosting is the host I use to implement the project. The VPS hosting allows me to carve resources out in a customized way to allot memory and CPU resources to each client as needed.
  • Reliability - never had downtime to this point.
  • Fast response - chat support is usually within 10 minutes.
  • inMotion Hosting shared hosting is limited in I/O but this isn't advertised.
  • First line of tech support could be a little more technically trained.
For VPS hosting, they're the only host I use or would recommend. They have a budget friendly approach and the resources advertised are accurate. I was disappointed (and unfortunately surprised) to see the I/O limitations of 1MB/s imposed on their shared reseller hosting. It's not advertised but really does cripple shared reseller hosting as nearly any activity on the site immediately starts affecting performance.
Score 10 out of 10
Vetted Review
Verified User
I use InMotion Hosting to build websites and other online services for my business clients. All our clients' websites are on my VIP account. Having an affordable hosting package is wonderful for my small rural business because my clients are hands-off when it comes to the website. Before InMotion I had several hosting companies I was using, but InMotion got an affordable price plan and kept all the websites and online stores I've created in one place.
  • Customer Support is one reason I use InMotion Hosting.
  • When I call InMotion I get someone I can talk to, and not a support person reading off a screen.
  • They could use better tutorials.
  • I'd like for there to be a better community forum.
When I have an issue, I can go on their support chat and fix an issue rather than have them send me the instructions. It wasn't really a hosting issue, but they fix my problem anyways.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We used InMotion in order to host our website and database resources. As a hosting solution, we found it affordable and much better than our previous hosting solution. It helped us scale our business while being able to reasonably meet the needs of our customers which was a big win initially, however the honeymoon period didn't last very long and we eventually faced a lot of hardships with our decision to use InMotion.
  • Affordable.
  • Great support team.
  • Reliable hardware.
  • Availability of advanced technical support.
Inmotion is a great resource if you have a relatively small user base and are just starting out. The support team is incredibly helpful and responsive as well. The prices are reasonable and quite affordable. However if you have a larger set of users spread out globally, it may not be the right choice for you. The more our users grew, the more friction we began facing with our hosting service in terms of latency and uptime, even though we upgraded our plan with each milestone. In other words, sooner or later you may outgrow InMotion so keep that in mind before choosing it as your solution of choice.
Jason Montoya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
ResellerIncentivized
For years, I was a Hostgator re-seller customer. But after they were bought out, my experience with their company, particularly the customer service quickly deteriorated. Too many issues, and I finally had a strong reason to leave them, migrate all my clients, and launch with a new provider. As you can imagine, this was no small task and I did a great deal of research on not only the best hosting company but the best re-seller friendly hosting business. Inmotion Hosting quickly gravitated to the top, addressed my questions, and provided an affordable re-seller hosting program. Once I switched, they helped me migrate my old sites, and get me going on the new system. It was a great deal of work, but they were helpful in making it as painless as possible. Since 2016, I've had a great and solid experience while also referring other people to them, and becoming an affiliate of their products.
  • Their customer services are great. In most cases, it's readily available.
  • They provide WHM and CPanel management tools, both of which I was familiar with prior to switching.
  • They provide a Cpanel based SSL option at no additional cost. This saves me and several clients a great deal of money.
  • Their support article repository is terrific. They have content on any question I could ever ask.
  • The company is employee-owned, so I don't have to worry about a future sale and loss of support like my last hosting company.
  • There was an isolated server issues incident that caused extended down-times and required a few site restorations. But, they were helpful in working through this and getting things back online.
  • At times, there can be a wait (more than 15 minutes) for the chat support, but this is not normal.
  • The aesthetics of their website feels somewhat outdated.
For freelancers and small marketing companies, Inmotion Hosting is a terrific re-seller option. They provide hosting at a killer rate, and this allows me to earn a good extra income for clients where I host their websites. With the support, I'm able to resolve issues beyond my capability.

For individual users, Inmotion Hosting is also a terrific option, and they also provide WordPress specific hosting for better performance.
Stephen Shepard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
My business uses InMotion Hosting to host our website using a managed VPS server.
  • InMotion cannot be beat when it comes to the value of the services and support provided.
  • InMotion Hosting provides a reliable and stable hosting infrastructure.
  • InMotion Hosting provides friendly, knowledgeable, and prompt customer support.
  • InMotion Hosting needs to be somewhat more consistent and transparent with its pricing.
InMotion Hosting has various website hosting services for businesses of all sizes at an affordable cost.
October 10, 2017

Great Webhost Provider

Robert Foreman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use inMotion for web hosting and email service. At peak consumption, I ran over 20 different websites with as many email accounts. My company is a residential real estate brokerage, so all of our websites are used for marketing purposes.
  • Ease of use
  • Low cost
  • Great tech support
  • Managing or deleting subscriptions could be made easier to use.
It's easy to create and manage WordPress websites. Purchasing and managing domains are easy as well. Rarely have I seen service outages which resulted in significant downtime.
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