InMotion Hosting Reviews

7 Ratings
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Score 7.8 out of 100

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Reviews (1-5 of 5)

Kimberly Hargis | TrustRadius Reviewer
December 30, 2019

Seven years of my experience with InMotion Hosting.

Score 10 out of 10
Vetted Review
Verified User
Review Source
I use InMotion Hosting to build websites and other online services for my business clients. All our clients' websites are on my VIP account. Having an affordable hosting package is wonderful for my small rural business because my clients are hands-off when it comes to the website. Before InMotion I had several hosting companies I was using, but InMotion got an affordable price plan and kept all the websites and online stores I've created in one place.
  • Customer Support is one reason I use InMotion Hosting.
  • When I call InMotion I get someone I can talk to, and not a support person reading off a screen.
  • They could use better tutorials.
  • I'd like for there to be a better community forum.
When I have an issue, I can go on their support chat and fix an issue rather than have them send me the instructions. It wasn't really a hosting issue, but they fix my problem anyways.
Read Kimberly Hargis's full review
Anonymous | TrustRadius Reviewer
December 20, 2019

InMotion - The Honeymoon Period Doesn't Last Forever

Score 6 out of 10
Vetted Review
Verified User
Review Source
We used InMotion in order to host our website and database resources. As a hosting solution, we found it affordable and much better than our previous hosting solution. It helped us scale our business while being able to reasonably meet the needs of our customers which was a big win initially, however the honeymoon period didn't last very long and we eventually faced a lot of hardships with our decision to use InMotion.
  • Affordable.
  • Great support team.
  • Reliable hardware.
  • Availability of advanced technical support.
Inmotion is a great resource if you have a relatively small user base and are just starting out. The support team is incredibly helpful and responsive as well. The prices are reasonable and quite affordable.

However if you have a larger set of users spread out globally, it may not be the right choice for you. The more our users grew, the more friction we began facing with our hosting service in terms of latency and uptime, even though we upgraded our plan with each milestone. In other words, sooner or later you may outgrow InMotion so keep that in mind before choosing it as your solution of choice.
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Jason Montoya | TrustRadius Reviewer
December 20, 2018

I found InMotion Hosting to be the most affordable and reseller-friendly hosting option out there

Score 8 out of 10
Vetted Review
Review Source
For years, I was a Hostgator re-seller customer. But after they were bought out, my experience with their company, particularly the customer service quickly deteriorated. Too many issues, and I finally had a strong reason to leave them, migrate all my clients, and launch with a new provider. As you can imagine, this was no small task and I did a great deal of research on not only the best hosting company but the best re-seller friendly hosting business. Inmotion Hosting quickly gravitated to the top, addressed my questions, and provided an affordable re-seller hosting program. Once I switched, they helped me migrate my old sites, and get me going on the new system. It was a great deal of work, but they were helpful in making it as painless as possible. Since 2016, I've had a great and solid experience while also referring other people to them, and becoming an affiliate of their products.
  • Their customer services are great. In most cases, it's readily available.
  • They provide WHM and CPanel management tools, both of which I was familiar with prior to switching.
  • They provide a Cpanel based SSL option at no additional cost. This saves me and several clients a great deal of money.
  • Their support article repository is terrific. They have content on any question I could ever ask.
  • The company is employee-owned, so I don't have to worry about a future sale and loss of support like my last hosting company.
  • There was an isolated server issues incident that caused extended down-times and required a few site restorations. But, they were helpful in working through this and getting things back online.
  • At times, there can be a wait (more than 15 minutes) for the chat support, but this is not normal.
  • The aesthetics of their website feels somewhat outdated.
For freelancers and small marketing companies, Inmotion Hosting is a terrific re-seller option. They provide hosting at a killer rate, and this allows me to earn a good extra income for clients where I host their websites. With the support, I'm able to resolve issues beyond my capability.

For individual users, Inmotion Hosting is also a terrific option, and they also provide WordPress specific hosting for better performance.
Read Jason Montoya's full review
Stephen Shepard | TrustRadius Reviewer
August 31, 2018

InMotion Hosting: An Affordable Solution for Every Business

Score 9 out of 10
Vetted Review
Verified User
Review Source
My business uses InMotion Hosting to host our website using a managed VPS server.
  • InMotion cannot be beat when it comes to the value of the services and support provided.
  • InMotion Hosting provides a reliable and stable hosting infrastructure.
  • InMotion Hosting provides friendly, knowledgeable, and prompt customer support.
  • InMotion Hosting needs to be somewhat more consistent and transparent with its pricing.
InMotion Hosting has various website hosting services for businesses of all sizes at an affordable cost.
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Robert Foreman | TrustRadius Reviewer
October 10, 2017

Great Webhost Provider

Score 10 out of 10
Vetted Review
Verified User
Review Source
I use inMotion for web hosting and email service. At peak consumption, I ran over 20 different websites with as many email accounts. My company is a residential real estate brokerage, so all of our websites are used for marketing purposes.
  • Ease of use
  • Low cost
  • Great tech support
  • Managing or deleting subscriptions could be made easier to use.
It's easy to create and manage WordPress websites. Purchasing and managing domains are easy as well. Rarely have I seen service outages which resulted in significant downtime.
Read Robert Foreman's full review

About InMotion Hosting

InMotion Hosting offers website hosting services.
Categories:  Website Hosting

InMotion Hosting Technical Details

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Mobile Application:No