Flexible product with great customer service
February 25, 2023
Flexible product with great customer service
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intellect
We use Intellect as quality management tool. We use it to store test procedures, quality documents, CAPA records, risk assessments, customer feedback, and equipment information. Intellect is used daily for accessing written procedures and work instructions, locating equipment, recording equipment maintenance or issues, and managing changes. It provides us with one easy to use, central location for documents and records.
- Great customer service
- Flexible applications
- Ability to make configuration changes yourself
- Out of the box apps can be a little tricky to make adjustments to
- Mobile app option has been hard for my company to get started
- All new apps aren't necessarily available to users with older versions of the software
- In house app configuration
- Excellent customer service
- Ability to house all quality items in one location
- Greatly assists in organization and ability to locate documents when they are needed
- Helps keep copies of uncontrolled documents from laying around
- Keep individuals accountable with tasks assigned on personal dashboards.
Do you think Intellect QMS delivers good value for the price?
Yes
Are you happy with Intellect QMS's feature set?
Yes
Did Intellect QMS live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Intellect QMS go as expected?
I wasn't involved with the implementation phase
Would you buy Intellect QMS again?
Yes