Communication resolved
February 10, 2019
Communication resolved
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
Intercom allows for fast communication to site visitors as well as internal contacts. We use it as a tool to communicate with our current customers as well.
- Connects prospects with our team quickly.
- I would like to see a function that would target exactly where the prospect or customer wants to connect to. For instance, if they reach our site and send a question I would like to see their comment go straight to the person in charge of that function.
- I think we have only seen positive interactions with Intercom as far as internal and external communication.
- Drift
Drift has a clunky interface and does not do a good job of removing closed conversations.
Less than 10,000