Customer Service Stars.
January 07, 2026

Customer Service Stars.

Patrick Whelan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intuit Enterprise Suite

We use IES to successfully manage 7 companies. The streamlined functionality and easy learning curve have been wonderful for our team. We dipped our toe in with QuickBooks Online a few years ago and very quickly moved all our companies over. The familiar interface and IES support team made our "graduation" to IES seamless. I am amazed at how we operated without it in the past.

Pros

  • Auto invoicing and payment collection.
  • Integration with our various banks and credit cards.
  • Real time reporting.

Cons

  • More robust ACH integration.
  • We streamlined processes so well that the 1st year we saved 2X the cost of the IES implementation, and we project the same, if not better, in Year 2.
While the product is very user-friendly, of course, there will be times when you need some assistance. This is where the IES team shines. Responsive and knowledgeable, the IES experts are a breath of fresh air. While other companies seem to dumb down the CS experience, Intuit has upped the game.

Do you think Intuit Enterprise Suite delivers good value for the price?

Yes

Are you happy with Intuit Enterprise Suite's feature set?

Yes

Did Intuit Enterprise Suite live up to sales and marketing promises?

Yes

Did implementation of Intuit Enterprise Suite go as expected?

Yes

Would you buy Intuit Enterprise Suite again?

Yes

Great tool for managing multiple entities.

Intuit Enterprise Suite Feature Ratings

Accounts payable
9
Accounts receivable
9
Global Financial Support
9
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
9
Configurable Accounting
9
Standardized Processes
9
Billing Management
9
Cash and Asset Management
9
Travel & Expense Management
9
Budgetary Control & Encumbrance Accounting
9
Period Close
9
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
10
Pricing
8
Order entry
9
Credit card processing
10
Cost of goods sold
9
Order Orchestration
9
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
8
Plug-ins
9
Role-based user permissions
9
Single sign-on capability
10
Award Lifecycle Management
Not Rated
Project Planning and Scheduling
8
Task Insight for Project Managers
9
Project Mobile Functionality
8
Definable Resource Pools
8
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
9
Risk Repository
8
Control Management
8
Control Efficiency Assessments
8
Issue Detection
9
Remediation and Certification
8
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

Comments

More Reviews of Intuit Enterprise Suite