Item: Jahia Digital Experience Platform
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Jahia Digital Experience Platform is used internally to provide the employee portal of the company (17000 users, almost most of them do not use it at all - it is there for internal services access, internal documentation, and service federation). Jahia Digital Experience Platform is being used as a portal manager and as a CMS and not for its personalization and AB testing features, which we have no use of.

Pros and Cons

User onboarding and interface clarity
Publication workflows
Service integration
Thorough documentation
The Jahia Digital Experience Platform support is top notch and responsive

Content versioning is totally missing :(
Initial ramp up can be tedious, that's a vast platform
Bugs in the image management screen

Return on Investment

Our once frustrated contributors are now happy to create content with Jahia Digital Experience Platform!
Pages are snappy and bug-free, which wasn't always the case.
Jahia Digital Experience Platform has mapped our complex organization into nice roles and permissions.
All our external services were nicely integrated into a modern portal.

Alternatives Considered

Liferay Digital Experience Platform (DXP)

Liferay was our previous CMS, and while it had some perks it was old and slow (we lived with an outdated version). Jahia Digital Experience Platform and Liferay are very similar from an architecture standpoint and that's why we switched to Jahia Digital Experience Platform. Liferay is more suited for technical portal integrations and our requirement was more on the content authoring simplicity, which is the strength of Jahia Digital Experience Platform.

Key Insights

Do you think Jahia Digital Experience Platform delivers good value for the price?

Yes

Are you happy with Jahia Digital Experience Platform's feature set?

Yes

Did Jahia Digital Experience Platform live up to sales and marketing promises?

Yes

Did implementation of Jahia Digital Experience Platform go as expected?

I wasn't involved with the implementation phase

Would you buy Jahia Digital Experience Platform again?

Yes

Likelihood to Recommend

Jahia Digital Experience Platform thrives as a portal platform for us, it is a perfect fit. We have a complex organization and a granular permission approach was a must-have for us. The pages are snappy, and bug-free and the content authoring experience is extremely intuitive, even with 30 users creating content at the same time (which is our ballpark). Jahia Digital Experience Platform was also considered for a retail use case (a side platform that has nothing to do with our user portal) and Jahia Digital Experience Platform wouldn't have been of any use there - it doesn't have commerce integrations.

Jahia Digital Experience Platform is the Only Portal Solution I Could Learn How to Use in a Single Day!

Overall Satisfaction with Jahia Digital Experience Platform