Jaspersoft is "Not the Droid You're Looking For"
November 16, 2013
Jaspersoft is "Not the Droid You're Looking For"
Score 1 out of 10
Vetted Review
Verified User
Software Version
Enterprise Edition Version 5.5
Modules Used
- All
Overall Satisfaction with TIBCO Jaspersoft
- Adhoc reporting is easy to implement and works well.
- Report scheduling is simple and flexible.
- The new Adhoc OLAP option looks promising.
- The updated UI is much improved over previous versions.
- Jaspersoft seriously needs some quality control on their products. An "Enterprise" application should not be so buggy. I often feel like we are their beta-testers rather than paying customers.
- It is extremely embarrassing when my customers attempt to run a report and end up with a Java error stack on their screen instead. While Jaspersoft has made improvements in catching certain errors and providing an "oops" screen, we still see Java error dumps on a regular basis.
- Jaspersoft's technical support has been little help for anything other than the most basic of issues. Most problems are instantly categorized as "Defect/Enhancement submitted" with no solution offered.
- Jaspersoft has decreased our productivity due to the excessive time we've had to spend troubleshooting errors.
- We have seen positive results from our data warehousing and reporting efforts.
- Dashboards have allowed us to communicate important business insights throughout our company.