Overall Satisfaction with Jenzabar SONIS
Our small college uses Jenzabar SONIS daily for student management tasks. Students can see their schedules, required book lists, midterm and semester final grades, as well as fill out course evaluations on the online portal. Since our school is so small we do not utilize the online registration features, but SONIS does have that capability. Faculty can also see rosters, print photos of students, email or text their class or a portion of the class very easily within SONIS. Grades can be exported and imported from most LMS or hand-entered by faculty. SONIS has some LMS features as well, so if you are a very small school it has a lot of fabulous features and can save you the expense of having a separate LMS platform.
- Great value
- Built in reports are great, but it also has add on reporting that is fantastic.
- Hosting they offer is phenomenal nearly no downtime, ever!
- I wish they would hire more Customer Support.
Do you think Jenzabar SONIS delivers good value for the price?
Are you happy with Jenzabar SONIS's feature set?
Did Jenzabar SONIS live up to sales and marketing promises?
Did implementation of Jenzabar SONIS go as expected?
Would you buy Jenzabar SONIS again?
My main reason for not giving SONIS a 10 is the customer service. Over the years as the company has gotten larger the customer service has gotten slower. Depending on the issue I have had to wait for some unreasonable amounts of time for resolution. Uptime is fantastic, so please expect your servers to be well taken care of and things to run smoothly (if you go with Jenzabar for hosting). But sometimes things go wrong and a report will not function as you expect it to, and sometimes those fixes take a while to happen. For the most part, when things are working, they work very very well and we are happy little staffers.