Quick data insights
Overall Satisfaction with Joule
We use SAP Joule as an AI-powered assistant integrated across our SAP landscape—mainly in SAP S/4HANA, SuccessFactors, and SAP Analytics Cloud. Joule helps our teams quickly access insights, automate routine tasks, and support decision-making without navigating multiple dashboards or running complex queries manually.Managers used to rely on scheduled reports. Now Joule provides real-time analytics and suggestions.
Pros
- Generating instant reports
- Automation
- Monitoring
Cons
- Finance
- HR
- Supply chain
- Faster Decision-Making (30–40% reduction in analysis time)
- Productivity Gains (20–25% time saved per user weekly)
- Reduction in Support Tickets (Approx. 15–20%)
- ASAPP Customer Experience Performance (CXP) and 11:11 Public Cloud
Compared to other AI tools or assistants we’ve used or evaluated, Joule stands out because it is built natively for SAP and understands business processes, enterprise data models, and cross-module relationships in a way generic AI tools cannot.
Do you think Joule delivers good value for the price?
Yes
Are you happy with Joule's feature set?
Yes
Did Joule live up to sales and marketing promises?
Yes
Did implementation of Joule go as expected?
Yes
Would you buy Joule again?
Yes

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