Juniper SRX: The best choice for enterprise firewall.
Updated March 22, 2017

Juniper SRX: The best choice for enterprise firewall.

Randy Carpenter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Juniper SRX

We use the Juniper SRX for various purposes ranging from dedicated site-to-site VPN endpoints, to standard firewall, to all-in-one router/firewall/switching. We use the Juniper SRX for our own internal use, as well as for our clients.

Pros

  • Ease and stability of configuration. Automatic rollback makes changes foolproof.
  • Strong range of hardware options in all tiers.
  • Common OS and configuration across all models and even other Juniper products.

Cons

  • Some of the more complex setups (clustered HA, etc.) can be a little difficult to configure.
  • The lowest-end model that supports true multi-site HA is relatively expensive. It would be nice to have that option in lower models.
  • Some configuration options (particularly the way address book entries are done) can get tedious and make for very long configs.
  • It is difficult to measure ROI, as the SRX is a basic requirement for us.
Juniper SRX is significantly better in every category.

Cisco ASA was terrible. The config is unintuitive and not easy to manage. Cisco left the ASA abandoned from any kind of meaningful software updates for around a decade.
  • Well suited for any application where a firewall or routing is needed.
  • Compared to other offerings, it is really the best.
  • The only area where there may be a need for something different is for high-end DDoS protection.

Using Juniper SRX

SRX Support

It is pretty good. There are sometimes minor issues.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Yes.
Nothing really that I can think of that would be characterized as "exceptional"

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