Item: Kasm Workspaces
Rating: 10
Author: Hank Darabcsek

Use Cases and Deployment Scope

We use Workspaces for secure home-based access into work applications in the browser without installing any software. It is browser-based so it can provide access to company applications and services without data loss or putting our network at risk. Since it runs in a web browser it can be used from any device and any location...even personal devices.

Pros and Cons

Access from the web browser without having to install an agent or a VPN.
Can be used on personal devices since the data is not stored on the device.
No risk of data loss since the information never leaves the company network.

Remote workers had to be familiarized with the browser-in-browser for web applications.

Most Important Features

Web Browser Access (No client).
Data Loss Prevention (DLP)
Bring your own device (BYOD) support.

Return on Investment

Increased productivity by enabling a remote workforce.
Allows work from any location or any device.

Alternatives Considered

Citrix Virtual Apps and Desktops (formerly XenDesktop) and VMware Horizon (formerly VMware View)

Kasm is alot more cost effective than Citrix or VMWare. We wanted an on-premise solution to provide remote access to our internal network resources. The Citrix and VMware solutions require significantly more hardware to run, since Kasm runs on a Linux server as containers and each of the images run as a small container. The licenses were significantly less expensive for Kasm too.

Key Insights

Do you think Kasm Workspaces delivers good value for the price?

Yes

Are you happy with Kasm Workspaces's feature set?

Yes

Did Kasm Workspaces live up to sales and marketing promises?

Yes

Did implementation of Kasm Workspaces go as expected?

Yes

Would you buy Kasm Workspaces again?

Yes

Likelihood to Recommend

Kasm Workspaces is a good fit for when you need to provide home-based workers access to corporate information or application, but you don't want to provide full network access through a VPN connection. It works well for when you want to ensure that data cannot be taken out of the network or you want to allow non-company devices to be used to access internal resources.

Support Rating

The Kasm support team is always responsive to our questions. They interact with us directly, even as a small customer. They also notify us of software updates and check in on our usage of the software.

Kasm Workspaces Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None

Premium Support

No. We use the included support.

Secure Web Based Access to Remote Applications and Data

Overall Satisfaction with Kasm Workspaces