Good service, but many false positives.
April 21, 2022

Good service, but many false positives.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kaspersky Security for Mail Server

Kaspersky Security for Mail Server is a good tool to prevent email threats and social engineering attacks in multiple layers. It also has good sandboxing, which is ideal to prevent obfuscated attacks. Unfortunately, in our case, it had too many false positives. so we started using Microsoft Exchange Online Protection instead.

Pros

  • Sandboxing
  • Social Engineering protection.
  • Multi-layer checks.

Cons

  • False positives.
  • Integration can be fiddly.
  • Reduced number of attacks on staff.
  • Increased number of false positives.
Microsoft Exchange Online Protection is very easy to set up and has way fewer false positives than Kaspersky Security for Mail Server. It has virtually the same features as the Kaspersky alternative and it is extremely easy to set up. It feels like Microsoft Exchange Online Protection gives slightly more transparency about its conclusions, which allows users to make an informed decision about certain messages.

Do you think Kaspersky Security for Mail Server delivers good value for the price?

Not sure

Are you happy with Kaspersky Security for Mail Server's feature set?

Yes

Did Kaspersky Security for Mail Server live up to sales and marketing promises?

Yes

Did implementation of Kaspersky Security for Mail Server go as expected?

No

Would you buy Kaspersky Security for Mail Server again?

No

This service may be useful for some businesses, so it's important to try it before deciding. It offers multiple layers of protection for both assisted and unassisted attacks, sandboxing (for obfuscated attacks), and a decent anti-phishing tool. It can be tricky to set up, but not the end of the world. In our case, unfortunately, the false positives were just unbearable.

Kaspersky Security for Mail Server Feature Ratings

Secure Email Gateway
8.1
Anti-malware
7
Customizability
8
Data Loss Protection
10
Threat Detection
7
Sandboxing
8
End-to-End Encryption
10
Management Tools
7

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