Overall Satisfaction with Keap (formerly Infusionsoft)
- Keap forcing user to a gateway that costs them more money, in my case £5000 a year min.
Do you think Keap delivers good value for the price?
Are you happy with Keap's feature set?
Did Keap live up to sales and marketing promises?
Did implementation of Keap go as expected?
Would you buy Keap again?
Why is Keap forcing user to switch gateway? They make out it's for better user experience and security. The truth is they are getting a kickback from your turnover. At present my with Sage Pay I have no alternative other than to use Nexus as my gateway which will increases my yearly charges by 1% cost which is an extra £5000 pound a year. Keap get the the lion’s share of this extra cosy as a kickback from Nexus. Other gateway providers take an even larger cut of your turnover.
I've been with Infusionsoft/Keap for over 10 years and used SagePay as my gateway.
Things are tough enough with Covid 19. Keap/Infusionsoft do not offer a fair price alternative.
They just want to line their pockets and are not being transparent about their motives for doing this .
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