Item: Keap
Rating: 4
Author: Jan Rock

Use Cases and Deployment Scope

We use the platform for Bookings online and over the phone. Email marketing and tracking sale leads.

Pros and Cons

Pipeline for inbound sale.
Emails.
Sale on and off line.
Email marketing.

Offer Gateways for payment at the best price for the user.

Return on Investment

Keap forcing user to a gateway that costs them more money, in my case £5000 a year min.

Usability

There is a lot to take and you can't find the solution if you don't understand all it can do.

Why is Keap forcing user to switch gateway? They make out it's for better user experience and security. The truth is they are getting a kickback from your turnover. At present my with Sage Pay I have no alternative other than to use Nexus as my gateway which will increases my yearly charges by 1% cost which is an extra £5000 pound a year. Keap get the the lion’s share of this extra cosy as a kickback from Nexus. Other gateway providers take an even larger cut of your turnover.
I've been with Infusionsoft/Keap for over 10 years and used SagePay as my gateway.

Things are tough enough with Covid 19. Keap/Infusionsoft do not offer a fair price alternative.

They just want to line their pockets and are not being transparent about their motives for doing this .

QUOTES from Keap:

Keap helps you grow your business, improve customer service & increase sales.

Not sure how to grow your business ? We are here to help . This is the go-to place to find the right resources to grow your business.

Infusionsoft not being Transparent

Software Version

Overall Satisfaction with Keap (formerly Infusionsoft)

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Key Insights

Do you think Keap delivers good value for the price?

Are you happy with Keap's feature set?

Did Keap live up to sales and marketing promises?

Did implementation of Keap go as expected?

Would you buy Keap again?

Usability

Support Rating

Likelihood to Recommend

Keap Feature Ratings