KnowBe4 PhishER is a great service
March 13, 2024

KnowBe4 PhishER is a great service

Joe Lalonde | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER

Having been the victim of ransomware attacks at my previous organization, I knew the importance of having my users trained to know the threats they would be facing in the digital world. That's why I chose KnowBe4 PhishER. We use KnowBe4 PhishER to train users on what a phishing attempt looks like, what to do if they see something that doesn't look right, and how to stay safe in a digital world. This keeps our network safer from outside threats.
  • Allows users to notify admins of a phishing email
  • Helps us train our users on proper email usage
  • Gives us information on what kind of emails are being reported
  • KnowBe4 PhishER could have a simpler login process
  • Email notifications would be nice
  • A phish confidence level on the emails reported could be useful
  • It frees up resources to focus only on immediate threats.
  • Users begin to understand how they play a part in cyber security. This prevents possible attacks by raising their awareness.
  • Mitigates active phishing attacks.
We're able to have potential phishing emails go to a centralized dashboard. There, they can sit while we assign a rating and the possibility of a phishing attempt. This saves our organization time and energy so we can focus on the critical side of business. We're also able to let users know whether or not the email was an actual phishing attempt and reward them for being attentive. This increases their diligence.
We have not implemented any of this.

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

I feel KnowBe4 PhishER is useful for any organization that has users connecting to the internet and receiving emails. The ability to report phishing attempts before they become an issue is a huge help to any systems admin, especially when you don't have a large team. It's a really helpful tool.

KnowBe4 PhishER/PhishER Plus Feature Ratings

Company-wide Incident Reporting
10
Integration with Other Security Systems
10
Centralized Dashboard
8