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KnowBe4 PhishER/PhishER Plus

KnowBe4 PhishER/PhishER Plus

Overview

What is KnowBe4 PhishER/PhishER Plus?

PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and…

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Recent Reviews

Phishing Hero!

10 out of 10
March 13, 2024
Incentivized
We use KnowBe4 PhishER with our KMSAT. KnowBe4 PhishER is basically helping us to resolve our biggest security problem and that is …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 5 features
  • Company-wide Incident Reporting (52)
    7.8
    78%
  • Live Response for Rapid Remediation (55)
    7.8
    78%
  • Centralized Dashboard (62)
    7.8
    78%
  • Machine Learning to Prevent Incidents (54)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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3001-5000 Monthly Pricing Per Seat

$0.75

Cloud
per month (billed annually) per seat

2001-3000 Monthly Pricing Per Seat

$0.85

Cloud
per month (billed annually) per seat

1001-2000 Monthly Pricing Per Seat

$1.00

Cloud
per month (billed annually) per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-phisher…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Incident Response Platforms

Incident response (IR) platforms guide countermeasures against a security breach and deploy preplanned, automated threat responses

7.6
Avg 8.6
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Product Details

What is KnowBe4 PhishER/PhishER Plus?

PhishER is a platform for managing the high volume of potentially malicious email messages reported by users. With automatic prioritization of emails, PhishER aims to help InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

PhishER is a web-based platform with critical worksteam functionality that serves as a phishing emergency room to identify and respond to user-reported messages. With PhishER, users are able to automate the workstream of 90% of reported emails that are not threats, freeing up incident response resources.

PhishER is available as a stand-alone product or as an optional add-on for KnowBe4 customers that want to automatically prioritize and manage potentially malicious messages that were reported through the KnowBe4 Phish Alert Button. PhishER Plus is an upgraded subscription level that includes all of the features from PhishER with additional enhancements and AI-validated crowdsourced data. PhishER Plus was developed to help supercharge an organization’s email security defenses. It does this by automatically blocking phishing attacks that traditional Security Email Gateways (SEGs) miss and removes these missed threats from users’ inboxes.

KnowBe4 PhishER/PhishER Plus Features

Incident Response Platforms Features

  • Supported: Company-wide Incident Reporting
  • Supported: Integration with Other Security Systems
  • Supported: Centralized Dashboard
  • Supported: Machine Learning to Prevent Incidents
  • Supported: Live Response for Rapid Remediation

Additional Features

  • Supported: Automatic Message Prioritization

KnowBe4 PhishER/PhishER Plus Screenshots

Screenshot of This is a diagram of the PhishER workflow. Reviewing the PhishER workflow before getting started will provide an understanding of how PhishER, PhishRIP and PhishFlip work.Screenshot of The Reports screen will display five different dashboards of information.Screenshot of When entering the PhishER platform, the first screen that appears is the Dashboard. Here, a quick overview of the PhishER platform will appear.

KnowBe4 PhishER/PhishER Plus Video

Introduction to PhishER

KnowBe4 PhishER/PhishER Plus Competitors

KnowBe4 PhishER/PhishER Plus Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal

KnowBe4 PhishER/PhishER Plus Downloadables

Frequently Asked Questions

PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

Cofense Triage, Infosec IQ, and Proofpoint Threat Response Auto-Pull are common alternatives for KnowBe4 PhishER/PhishER Plus.

Reviewers rate Company-wide Incident Reporting and Centralized Dashboard and Live Response for Rapid Remediation highest, with a score of 7.8.

The most common users of KnowBe4 PhishER/PhishER Plus are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(160)

Attribute Ratings

Reviews

(1-25 of 58)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
PhishML PhishRIP (in POC).
PhishML—We have tuned the PhishML confidence level to decipher benign emails from threats to a large extent. PhishRIP—We have successfully evaluated PhishRIP in our POC.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have attempted to utilize PhishRIP, but I'm not sure it's found a lot of duplicates to pull from our email. We also utilize the KnowBe4 PhishER Blocklist and PhishML. We have not turned on PhishFlip at this point.
March 15, 2024

Happy with PhishER

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use PhishRIP, PhishFlip, and PhihsER Blocklist. These tools help us keep everything in one place. PhishRIP pulls threats that were reported by users via the Phish Alert Button from other mailboxes to keep these from getting clicked on. PhishFlip helps us use real phishing emails as phishing tests. PhishER Blocklist allows us to create block entries in the same platform.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am currently using PhishRIP to collect and search for malicious emails. I am looking into other capabilities but am still working through onboarding myself and my team fully.
PhishRIP has helped me cut down on noise for email reporting and helps me be proactive in trying to quarnatine emails from other users inboxes
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using PhishRip, and the blocklist capability currently. Being able to utilize the efforts of all employees to create a comprehensive blocklist has been great. The ability to search for threats and RIP them from inboxes has also been a huge help. Finding those identified threats and removing them before some users have had the chance to open them just helps with our overall protection and prevention.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organisation have implemented the PhishML machine learning that allow to automatically categorise email and react based on type of category and tags, creating rules and actions is easy to respond to the users if the emails is a threats or spam or clean. We use also the PhishFlip very useful to use when send phishing test campaign, in this way users are aware n the last technique used by attackers.
March 13, 2024

Phishing Hero!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have implemented PhishML for automatic categorization of reported emails. We have PhishRIP to see how many number of other users have received the same phishing email that one user reported, so that we can quarantine all emails. PhishFlip is helping us to test our users based on a real phishing attack campaign. KnowBe4 PhishER Blocklist helping us to block suspicious email domains and senders to protect from future attacks.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have implemented PhishRIP as it easily allows KnowBe4 PhishER to identify duplicate scam/phishing emails in other users mailboxes and quarantines them. We also use Blocklist regularly to ensure further emails from the same senders are blocked from our network and users mailboxes. We finally use PhishML to allow it to automatically detect emails as either Threats or Spam.
PhishRIP has helped our organisation to stay safe from multiple phishing email attempts as once on person has reported it, it blocks it from others immediately.
PhishER Blocklist helps to stop further emails from senders we have identified as threats.
PhishML allows us to focus on other more serious issues, while PhishML works to identify emails as threats or spam.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently utilize the PhishML to help us determine whether an email is a legitmate threat, spam, or otherwise suspicious. All without us having to individually review every submission. PhishRIP does the leg work of removing legitimate threats from all inboxes (or sub folders) automatically. PhishFlip is a tool we haven't utilized as of yet in any of our testing campaigns, but is a value add nonetheless.
It has impacted us positively, as it empowers the end users and keeps us as an IT shop safer when used by the end user community.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As of now, our organization hasn’t implemented any of these specific capabilities like PhishML, PhishRIP, PhishFlip, or the PhishER Blocklist from KnowBe4’s PhishER. However, recognizing their potential to automate threat remediation, transform threats into training, and customize security measures, we plan to explore and likely integrate these features in the new year to enhance our cybersecurity infrastructure and response efficiency.
December 27, 2023

KnowBe4 PhishER Review

Score 10 out of 10
Vetted Review
Verified User
We are using the standard capabilities of KnowBe4 PhishER, and with the help of KnowBe4 products specialists, have configured it optimally for our organization. We utilize KnowBe4 PhishER Blocklist to block undesired senders that based on their profile and messages, are obviously attacking us. We really like the ability users have to help defend the organization when reporting email threats.
The impact has been positive, as our user base is more educated and have knowledge and awareness about the emails they are receiving.
Jeff Boivin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All of them.
We have a more efficient process for receiving & responding to reported phishing emails. We have not have not had a breach since we started using KnowB4 a couple years ago. We have used PhishFlip to take phishing emails we have been receiving most often & then turn them into testing templates to greatly increase the awareness of these particular threats we are receiving amongst our staff so that everybody truly knows that the particular theme is a scam/threat.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have used PhishML, PhishRIP, and PhishER Blocklist. I have used PhishFliip on one occasion. The email that was flipped was too advanced of a test where all the users failed to catch it.
It has significantly reduced my time weeding through the 15,000 emails that would have come through my inbox to examine for malicious activity. PhishML has helped the most in categorising the real threats from span and real email.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have implemented the PhishML, PhishRIP, and PhishER blocklist.
The combination of these features allows us to proactively respond to reported emails significantly faster and easier, reducing the number of personnel required to monitor reported emails, and improves end-user satisfaction because we can quickly return clean emails to them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We're using KnowBe4 PhishRIP, PhishFlip, and PhishER Blocklist
KnowBe4 PhishRIP has been an amazing tool. It pulls the emails before i even get back to my desk. KnowBe4 PhishFlip is a great complimentary tool that takes that same email and uses it to educate the company on how/why it's a phishing attack. KnowBe4 PhishER Blocklist is a lifesaver. It's constantly stopping emails before they make their way to our end users.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
PhishRIP (best feature of them all by a long shot) PhishML (works for the most part, but in my experience, we have had issues with alot of false positives with the "clean" rating" PhishFlip (we've used it a couple of times, but it is not something that we utilize alot) We don't use the PhishER blocklist, we rely on our 3rd party Spam filter to do this
PhishRIP is the best and makes responding to email threats simply and easy
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