Phishing Hero!
March 13, 2024

Phishing Hero!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER

We use KnowBe4 PhishER with our KMSAT. KnowBe4 PhishER is basically helping us to resolve our biggest security problem and that is Phishing attacks through email on our internal users. We have got a Phish Alert Button (PAB) that is installed on every user's outlook. When our users detect any email suspicious, they just click on that Phish Alert Button to report that email. After the report, the security team gets notified by email and that reported email stores in the KnowBe4 PhishER Dashboard. Then our security team analyze that email and verify if it's a Phishing email or a SPAM or Threat etc., and based on that we take action. So in this way, we are protecting our company from Phishing attacks. It has inbuilt AI feature (PhishML) that automatically categories the email as Spam/Threat/Clear. It has others feature like PhishRIP that is helping us after we detect an email as phishing and then we have a option to remove that email from all users account in just 2-3 simple steps. Then we have PhishFlip feature that has the capacity to convert any real phishing attack to a Phishing Campaign to test in your environment.
  • Phish Alert Button works well on suspicious email reporting. So in case of any phishing attack, our users can report the email directly to KnowBe4 PhishER dashboard and our team can take care of it then.
  • The PhishML feature automatically categories the reported emails based on email characteristics like Clean/Spam/Threat, so it makes our security job easy.
  • The PhishRIP feature is helping us to remove a suspicious email from all user's outlooks in just a few clicks and with this feature, we are building a strong security posture.
  • KnowBe4 PhishER integration with VirusTotal is helping us to scan any URL and documents that seems suspicious to us.
  • A detailed analysis of reported emails by using AI techniques.
  • Automatic quarantine of 100% sure phishing emails without any human interaction.
  • With KnowBe4 PhishER, we are receiving more than a 1000% increment in reported emails.
  • With a higher number of reported emails, we are securing our organization more than previous years in terms of Phishing attacks.
It has saved a lot of time in terms of reporting emails from our user side and from the security team perspective as well. We got a centralized dashboard where we can see all reported emails instead of looking for reported emails in the outlook. With the AI feature of KnowBe4 PhishER, it is helping to categories the reported emails as users are not that much educated to differentiate the exact clean and phishing email.
We have implemented PhishML for automatic categorization of reported emails. We have PhishRIP to see how many number of other users have received the same phishing email that one user reported, so that we can quarantine all emails. PhishFlip is helping us to test our users based on a real phishing attack campaign. KnowBe4 PhishER Blocklist helping us to block suspicious email domains and senders to protect from future attacks.
KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting them and the reporting technique is very simple, just clicking on the Phish Alert Button and the email will be directly reported to the KnowBe4 PhishER dashboard. KnowBe4 PhishER dashboard is a very good example of centralized dashboard where you can find all things related to that reported email.

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

We were facing a lot of Phishing emails to our user inbox and users were getting it difficult to report the email to security team because they had to forward the email. But with the KnowBe4 PhishER, they are reporting a lot using Phish Alert Button in just a single click because it is installed on their Outlook.

KnowBe4 PhishER/PhishER Plus Feature Ratings

Company-wide Incident Reporting
8
Integration with Other Security Systems
9
Centralized Dashboard
10
Machine Learning to Prevent Incidents
7
Live Response for Rapid Remediation
8