Discover the emotions behind the text by implementing Lexalytics
January 21, 2022

Discover the emotions behind the text by implementing Lexalytics

Alonso Cienci | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lexalytics

I frequently use Lexalytics for its add-on with Microsoft Excel. It is a full text analytics platform, with a visually sophisticated interface that focuses on customer and employee feedback. It has great features and more than any other cloud API. It has text analytics, sentiment analysis, linguistic categorization, and emotion detection capabilities, as well as a modular NLP configuration tool, which helps solve a variety of problems related to text data.
  • It offers some of the strongest integration options, including Java, PHP, Python, and .NET/C# bindings.
  • Provides full access to fine-tune every NLP and text analytics feature.
  • Linguistic categorization.
  • It can process more than 200 tweets per second while scaling from single process cores to entire data centers.
  • Data can only be exported to Excel to create charts and graphs
  • Examine and understand emotions.
  • Easy reporting and categorization.
  • Evaluate customer effort.
  • Multilingual.
  • With Lexalytics you can get actionable insights if you have both qualitative and quantitative data.
  • The platform is flexible to meet my needs.
It offers extensive text analysis capabilities and you can easily create a visual representation.

Do you think InMoment Text Analytics delivers good value for the price?

Yes

Are you happy with InMoment Text Analytics's feature set?

Yes

Did InMoment Text Analytics live up to sales and marketing promises?

Yes

Did implementation of InMoment Text Analytics go as expected?

Yes

Would you buy InMoment Text Analytics again?

Yes

Lexalytics helps you analyze sentiment, perform emotion analysis and intent detection. You can also automatically send issues to the right teams and set up automated responses.