Overall Satisfaction with LexisNexis PCLaw
LexisNexis PCLaw is used largely by our accounting/billing department to address issues related to capturing billable hours (and comparing to/ensuring time entries are accurate), maintaining client trust accounts, and streamlining collections. It is also used by certain lawyers and paralegals to create a central database or repository for select cases that stores contact information, events/calendar info, deadlines, and case facts.
- Positive ROI on collections tracking
- Positive ROI on reduced time spent searching for case details/contact info/court appearance info
I have not used any particular products that are similar to LexisNexis PCLaw. It is somewhat of an odd hybrid in that it is designed to assist with law practice management and therefore cuts across multiple specialties from billing/accounts receivable to lawyers and staff who need case information as well.
Tech support for LexisNexis PCLaw has been seamless as far as I know. Those issues have been dealt with by others at my organization and I do not have personal experience.
The overall usability of this product has been excellent. it has helped streamline billings and collections which has been a big benefit for the firm and has also made case management more seamless.
Do you think PCLaw delivers good value for the price?
Are you happy with PCLaw's feature set?
Did PCLaw live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of PCLaw go as expected?
Would you buy PCLaw again?
LexisNexis PCLaw is excellent for streamlining the billing process from the capture of time entry (in order to compare billable entries to time spent, etc) to generating pro formas to sending out finalized bills to tracking collections. This is probably its greatest strength. It is also nice for providing a centralized repository to store case information but is used by a completely different subset of people in this regard.