LexisNexis Time Matters - Does it really matter?
February 18, 2020

LexisNexis Time Matters - Does it really matter?

Riva Schwartz | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with LexisNexis Time Matters

This program is being networked for all users to share data. It is similar to Outlook in that it contains a contacts database and a calendar for all employees. We theoretically all have each other's calendars and contact information. There are many other features that can be used, but we do not use them.
  • Calendar management for multiple users
  • Contact management for multiple users
  • Search function is cumbersome
  • Should NOT require annual maintenance contracts
  • As a database, you can run a number of reports to find out which clients had certain issues, etc.
There is no unpaid support. They insist on a service contract for support, either with the manufacturer, or with a re-seller.

Do you think Time Matters delivers good value for the price?


Are you happy with Time Matters's feature set?


Did Time Matters live up to sales and marketing promises?


Did implementation of Time Matters go as expected?


Would you buy Time Matters again?


When we first started with Time Matters, there were very few other options and it fit the bill. But it didn't really progress with the times and there is now a need for synching with IPhones that was not envisioned back then. Additionally, the number of users is limited to what you purchased and it is not simple to just pay to add a user if a company grows. They MANDATE that you have a service contract which is costly and may not be necessary, and if you want to upgrade to a newer version, they insist that you pay for the contract RETROACTIVELY (!!!) without having use of it.