We have been with Linode for eight years and could not be happier!
January 22, 2021

We have been with Linode for eight years and could not be happier!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Linode

We host a number of database, web, and mail servers with Linode. Most of Hagel Technologies' cloud infrastructure is consolidated on Linode VMs. These servers are used across the whole organization.
  • Rock solid servers. Very few issues over the years.
  • Support is helpful, courteous, and knowledgeable.
  • Pricing is competitive.
  • There could be more flexibility in the VM configurations that Linode offers.
  • Linode pricing is great for us. Since we just run some VMs, it's a significantly better deal than, say, Amazon or any other bigger cloud provider.
At one time we had some of our VMs running on Digital Ocean servers as well. Eventually, we realized that
* We had a better experience with Linode support than with Digital Ocean support.
* We liked Linode's dashboard more than Digital Ocean's.

So we consolidated all our servers with Linode.
We
had very few issues over the years, and when we did, Linode support was always
very forthcoming, truthful, and helpful. The issues were also resolved quickly.
Linode pricing is very straightforward compared to bigger cloud providers. We know what we will pay every month.
The service is rock solid; we had very few
issues over the years, and when there were issues, they were resolved very quickly. Linode offers a status page, which, in my experience, is kept up-to-date.
Linode is great when you want to manage your own infrastructure in the cloud and basically want a set of "vanilla" Linux VMs to run your own software.

When your needs are more elaborate, you want a managed service, or you need a lot of elasticity, then a bigger cloud provider might be a better fit.