Longtime Linode customer, happy with their services. Highly recommended.
January 23, 2021

Longtime Linode customer, happy with their services. Highly recommended.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Linode

We have hosted our core servers at Linode for more than 10 years. They provide rock solid services and dependable customer service. Highly recommended.
  • Servers are rock solid, very rare outages, and fast solutions to problems
  • Tech support was always friendly
  • Services are flexible
  • More options for CPU, RAM, and disk configurations
  • Data centers in more locations
  • Just positive impacts; we can grow our company taking advantage of a reliable and cost-effective service.
We also use Digital Ocean to host our servers, which I believe has a very comparable set of services and quality.
Their tech support was always friendly and fast to reply to our requests and issues.
We appreciate the ROI of Linode's services. It allows us to scale as the company grows and still have very solid and dependable services. Also, the way they provide the services don't make me feel I'm trapped with them like I do with AWS, for example.
Our business depends heavily on servers and Linode has been reliable year after year. Outages are rare and short. Performance of servers is good.
Very solid service to host mission critical servers and systems.

Evaluating Linode and Competitors

  • Price
  • Product Features
There isn't a single factor, but two: reliability of the services and price. Linode is good on both.
Probably wouldn't change anything.

Linode Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
None