Gets the job done for reliability and uptime, could use tech support improvement
Updated March 04, 2024
Gets the job done for reliability and uptime, could use tech support improvement
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Linode
We are a software company who uses Linode to host our own servers as well as selling the option to our customers to host our product with Linode.
- Availability.
- Options.
- Ease of use.
- Support
- Often takes multiple tries to reach a rep who understands (or pays proper attention to) a question/problem.
- Pricing compared to Digital Ocean
- Uptime = confidence from our customers.
- Uptime=confidence for our internal stability.
- Slow or confused support replies lead to unnecessary delays and customer worry.
Base server options less expensive.
We moved to Linode to lower costs over our previous model of hosting our own server hardware at Hurricane Electric for years.
100% important for our product to be up for our clients. Linode has generally been top tier here.
Do you think Akamai Cloud Computing delivers good value for the price?
Yes
Are you happy with Akamai Cloud Computing's feature set?
Yes
Did Akamai Cloud Computing live up to sales and marketing promises?
Yes
Did implementation of Akamai Cloud Computing go as expected?
Yes
Would you buy Akamai Cloud Computing again?
Yes
Using Linode
4 - QA, tech support, CEO, design
2 - Linux command line and general terminal/shell experience. Networking experience helpful.
- Uptime
- Scalability
- ease of administration
Using Linode
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Convenient Feel confident using | None |
Upgrading Linode
Yes - Upgrade went smoothly.
- Dedicated CPU