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Lucidchart is so easy to use, even a person that knows about flow charts can figure it out
November 09, 2021

Lucidchart is so easy to use, even a person that knows about flow charts can figure it out

Carla Wright | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

The welcome tutorials were definitely helpful in navigating the surface. I believe there are far more functions Lucidchart could probably do, but I haven't reached that point yet in my journey with the application. In future updates, I'm hoping for some more tutorials on what flow charts are, how they are typically used, and outlier examples of what it could be used for but isn't typical.
I am currently using Lucidchart to help map out our cornerstone pieces. Since our company is on the larger end, there are many channels our content team must do to our account to ensure company-wide initiatives and awareness. Lucidchart helps paint a simple high-level overview of our plans and how each channel interacts with one another.
  • Flow Charts
  • Mapping
  • High-level overviews
  • More beginner tutorials for people that have never used flow charts before.
  • Ability to incorporate brand colors
  • Ability to add pictures/video to flow chart
  • Improved Communication
  • Improved Mapping
  • Clarity on KPIs for the 2nd half of the year
I haven't had the chance to add integrations into my daily use of the application, but I've tried fiddling around with it on Google, Slack, and Microsoft. So far, the integration of Lucidchart into slack was painless. That was a simple API permission that now sounds off in my slack channel when a new project is ready for collaboration. I'm hoping further integration will pop up previews in Lucidchart.
I haven't reached out for any support. I'm hoping the support matches the product when I do have an issue. I don't have anything else to add.

Do you think Lucidchart delivers good value for the price?

Not sure

Are you happy with Lucidchart's feature set?

Yes

Did Lucidchart live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucidchart go as expected?

Yes

Would you buy Lucidchart again?

Yes

Lucidchart was particularly useful for helping paint a high-level overview of our content mapping for the c-suite so we can have buy-in and help support budget asks. As a beginning user, I think this was super helpful and relatively easy to use. I hope to see the ability to integrate photos and video into the chart later on.