With MadKudu we get a lot of customers
March 21, 2022

With MadKudu we get a lot of customers

America Castañeda | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MadKudu

This software came to change the way we used to get leads in the marketing department. Thanks to its scoring and segmentation system, it allows us to see which customers are really interested and to be able to close sales quickly.

Pros

  • It is an intuitively designed software that you don't need to be an expert in systems and codes to be able to use it and get the results you need.
  • Incorporating data from different channels is very easy and has very accurate metrics and statistics that yield accurate customer information.
  • It has very useful integrations such as SalesForce, Intercom and segment, to generate the precise and accurate data.

Cons

  • The whole process of installing the software and integrating with the other programs was quite difficult to do.
  • Some synchronizations with the platforms are not working properly and it does not give me accurate data.
  • When I synchronize simultaneously with the different integrations to get the data and have it analyzed, it slows down the system and becomes very cumbersome.
  • The way to create the work models is very simple, the system provides a series of steps and recommendations to execute the tasks and reach the clients according to the objective.
  • A tool that allows both sales and marketing teams to work perfectly, thanks to the accurate data it provides.
  • Its many integrations allow the data to be more accurate and precise and the search for potential customers to be more effective.
  • Thanks to this tool, marketing teams have been able to acquire better customers, as the system's sales predictions are almost accurate.
  • The sales team has been able to close much more business, since it works hand in hand with the marketing team, obtaining more than the expected results.
  • This software undoubtedly improved the way in which customers were captured and helped save a lot of time in manual segmentation processes.

Do you think MadKudu delivers good value for the price?

Yes

Are you happy with MadKudu's feature set?

Yes

Did MadKudu live up to sales and marketing promises?

Yes

Did implementation of MadKudu go as expected?

Yes

Would you buy MadKudu again?

Yes

It has helped us a lot to get better customers, customers who are really interested in our products, thanks to the synchronization with different applications and obtaining data from different media. It is a software that I recommend to all companies that want to expand their customer base.

Comments

More Reviews of MadKudu