Managed Detection and Response (MDR) Services

TrustRadius Top Rated for 2023

Top Rated Products

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CrowdStrike Falcon

CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment…

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CrowdStrike Falcon

CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment…

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ESET PROTECT

ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility…

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Sophos Intercept X

Sophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

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ThreatDown, powered by Malwarebytes

ThreatDown replaces the former Malwarebytes for Business product suite, combining Malwarebytes' endpoint security capabilities in four bundles. The basic Core tier includes incident response, Next-gen AV, device control, vulnerability assessments, and the ability to block unwanted…

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Huntress

Huntress is a security platform that surfaces hidden threats, vulnerabilities, and exploits. The platform helps IT resellers protect their customers from persistent footholds, ransomware and other attacks.

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Trend Micro Worry-Free Services Suite

Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention,…

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Alert Logic Managed Detection and Response

Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.

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Mandiant Managed Defense

Since 2004, Mandiant has been a partner to security-conscious organizations. Mandiant’s approach helps organizations develop more effective and efficient cyber security programs and instills confidence in their readiness to defend against and respond to cyber threats.

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IBM Security QRadar EDR

IBM Security QRadar EDR (formerly ReaQta) combines automation and dashboards to minimize analyst workloads, detect anomalous endpoint behavior and remediate threats in near real time.With visibility across endpoints, it combines expected features, like MITRE ATT&CK mapping and…

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Trustwave Managed Detection and Response

Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service. Trustwave experts identify, investigate, and eliminate cyber threats, mitigating risk to the user's business, leveraging existing security tools and infrastructure to maximize the user'…

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eSentire

eSentire headquartered in Ontario offers Managed Detection and Response. Through their service, eSentire proactively hunts threats across a client's network, endpoints, cloud and hybrid environments so users can focus on everything else.

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Arctic Wolf Managed Detection and Response

Arctic Wolf Networks in Sunnyvale provides scalable managed cybersecurity protection for IT-constrained companies, to keep their critical data, networks, web-based applications, and devices safe. Working as an extension of an internal team, Arctic Wolf security experts deliver 24x7…

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Taegis ManagedXDR

Secureworks Taegis ManagedXDR is a managed detection and response (MDR) solution that delivers security analytics software, 24x7 support, threat hunting, and incident response in a single solution.

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Cybereason Defense Platform

Cybereason EDR consolidates intelligence about each attack into a Malop (malicious operation), a contextualized view of the full narrative of an attack. Each Malop organizes the relevant attack data into an easy-to-read, interactive graphical interface, providing a complete timeline,…

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ThreatCure® ShieldOps Platform

The ThreatCure ShieldOps Platform assists businesses in increasing the visibility of various digital assets, and cloud workloads and aggregating them into a single platform to provide security leadership with a 360-degree view and assist in risk identification. Further assisting…

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CYREBRO

CYREBRO was founded in 2012 as CyberHat to help companies take cyber protection to new and unprecedented heights. Now CYREBRO, the company supports cybersecurity operations by offering a full-fledged Security Operations Center (SOC) to any user in any organization. Their team of…

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Bitdefender Managed Detection and Response (MDR)

Bitdefender's Managed Detection and Response (MDR) gives customers outsourced cybersecurity operations 24 hours a day, every day of the year. The service is delivered by combining Bitdefender security technologies for MDR services combine cybersecurity for endpoints, plus network…

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ReliaQuest GreyMatter

ReliaQuest offers Open XDR-as-a-Service via ReliaQuest GreyMatter, a cloud-native Open XDR platform that brings together telemetry from any security and business solution—on-premises, in one or multiple clouds--to unify detection, investigation, response and resilience. ReliaQuest…

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Cybereason Managed Detection & Response (MDR)

Cybereason Managed Detection & Response (MDR) is a managed security service emphasizing behavioral analysis and incident response.

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SentinelOne Vigilance

SentinelOne’s Vigilance Respond and Respond Pro Managed Detection & Response (MDR) service subscriptions are designed to supplement their endpoint security SaaS offerings. Their team is an in-house non-outsourced team of security experts that augment customer security with a second…

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UnderDefense
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UnderDefense is a Cloud Managed Threat Detection & Response platform, focusing on no-code Incident Response Prevention and Security Automation, boasting an approach that emphasizes Offensive Security and Incident Response in the global fight against ransomware by the cyber insurance…

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LMNTRIX Active Defense

The LMNTRIX Active Defense is a validated and integrated threat detection and response architecture that hunts down and eliminates the advanced and unknown threats that routinely bypass perimeter controls. Their cyberarsenal includes a combination of technology, security intelligence,…

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Secon Cyber ConnectProtect

Choosing to outsource SIEM and SOC services to Secon Cyber’s Managed Detection and Response enables organisations to take advantage of SIEM and an experienced SOC to provide an organisation with the knowledge and skills to reduce risk and effectively combat cyber threats. Through…

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WithSecure Countercept

WithSecure (formerly F-Secure) Countercept is a managed detection and response (MDR) service boasting users among large banks, airlines and enterprises to deliver managed detection and response. The service protects organizations from skilled cyber adversaries with security that…

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Atos MDR Services

Atos' Managed Detection and Response (MDR) is a managed security service that provides threat intelligence, threat hunting, security monitoring, incident analysis, and incident response. Using advanced security analytics on endpoints, user behavior, application, and network; MDR…

Learn More About Managed Detection and Response (MDR) Services

What Are Managed Detection and Response (MDR) Services?

Managed Detection and Response (MDR) services are outsourced services for hunting, identifying, and responding to cyber threats. All MDRs focus on intelligently surfacing issues, vulnerabilities, or incidents for organizations to address. Some MDR services will also proactively respond to incidents as well, either manually or automatically. These services usually focus more on improving security postures than on managing compliance concerns, which is usually a main goal for broader managed security service providers (MSSPs).


Managed detection and response services use endpoint or extended detection and response (EDR/XDR) tools to monitor and protect client organizations. Outsourced management of these capabilities give organizations access to security resources and expertise that would otherwise be outside of accessibility or affordability to use in-house. MDR services can build on existing detection and response functions in an organization, or implement an entirely new system from the ground up.


Fully managed services will often supply their own proprietary EDR/XDR platforms.Many extended detection and response vendors will offer both the standalone tools and managed services, depending on what best fits a particular business. These services usually have a heavy focus on threat intelligence delivery and threat hunting, with less automated remediation.


In contrast to MSSPs, MDR services are focused on internal threats, particularly processing the massive amounts of data that comes from various security systems. They utilize a mix of automated analytics and human intelligence processing to deliver high-quality monitoring and alert management. MDR services present many benefits to organizations, including:


  • Saving staffing resources and in-house administrators’ time

  • Mitigating in-house security alert fatigue

  • Improving access to security expertise, which results in an overall improved security posture


MDR vs. EDR/XDR

Managed detection and response is closely related to endpoint or extended detection and response (EDR/XDR). EDR/XDR tools are usually the core technology utilized by MDR services, although some MDRs will use additional tools. The key difference is that the MDR service provider handles the implementation, maintenance, and day-to-day management of the tools using added human security expertise. This mitigates or eliminates the need for the client business to run any of the technology or processes in-house. The MDR provider’s focus on human intelligence expertise also differentiates the two categories.


The shift towards an MDR model comes as traditional endpoint detection and response tools have become more complex, evolving into a whole new level of monitoring (extended detection and response). This complexity is increasingly challenging and resource-intensive to manage in-house, making outsourcing a more viable and attractive option.


MDR Service Comparison

Consider these factors when comparing managed detection and response services:


  • Breadth of Services: Does each service offer remediation capabilities as well, or is it just focused on threat detection and alert management? The latter may be sufficient if the business already has robust response tools and processes in place.

  • Threat Intelligence: How robust are each tools’ threat intelligence offerings? How up-to-date do they keep their intelligence? Does it just rely on automated inputs, or are there more human inputs as well?

  • EDR vs. XDR: What kind of system does each service manage? Does it just monitor endpoints, or does it cover broader surfaces for detection and response? Consider surfaces like networks, servers, or cloud-based applications.

  • Deployment: Does the business benefit more from cloud-based or on-premise MDR capabilities? Cloud-based systems is the current trend, but all on-prem environments can still be served well by on-premise solutions, as they may be more responsive to emerging or active threats.


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