Marchex is marching ahead in the right direction!
May 06, 2016
Marchex is marching ahead in the right direction!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Marchex
We used marchex to determine which keywords drove phone calls
- call monitoring
- analytics
- provide actionable insights
- great customer service
- because I had a change in our team's contact person, I had to reexplain our business model and it took some time
- business model changed since I first worked with Marchex
- Better customer service
- Improved lead conversion