Best Survey & Forms Building Tools
For businesses, online surveys can provide important feedback for various insights including customer satisfaction, product reviews, and recommendations. Most survey tools support the creation of online surveys. Some tools also support paper surveys with a ‘print’ option. Advanced survey tools include the creation and deployment of phone surveys. All formats include a collection mechanism for response data. Survey tools allow users to create and distribute surveys, where they can then collect, report and analyze survey...
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Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes rea…
Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.
For document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.
Act-On is an adaptive marketing platform designed to drive personal and purposeful multi-channel marketing. Its foci are inbound and outbound marketing, for enabling a tighter alignment with sales and turning data into actionable insights.
Formstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users…
Typeform is online form and survey software, focused on high-quality visuals and user experience. Users can create surveys, registration forms, tests & quizzes, contests, tutorials, shopping carts, and contact forms, without needing to write code.
Typeform offers freemium plan…
The FormAssembly Data Collection Platform transforms the way organizations collect, connect, and protect data.
It features a no-code form builder that simplifies the process of collecting data in the most complex environments. Multi-stage workflows automate manual processes and business-critical integrations – including Salesforce, Google, and Microsoft – provide a connected data ecosystem that ensures data is where it’s needed, whe…
Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.
Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video…
Sogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.
Cognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users can create unlimited forms including registration…
ExitPro is an employee exit interview software with global exit interview templates and exit interview reports. ExitPro automates and streamlines exit interview surveys fast, from the most successful exit interview questions for 50 to 50,000 employees. Exit surveys are available…
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
LimeSurvey is an open source solution used to conduct simple questionnaires with just a couple of questions or advanced assessments with conditionals and quota management.
All feedback data in
one place - Automates central and major feedback processes
The Blue People Insights Platform is a solution designed to support data-driven decisions at all levels of an organization. Blue is built to support important feedback processes, including course evaluations, central and major surveys, and 360-degree reviews. Wi…
Zurvey.io is presented by the vendor, Neticle, as a professional survey creator and customer review analyzer. According to Neticle, Zurvey.io has analyzed and quantified 14.7 million pieces of feedback for more than 170 clients.
SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis,…
ProProfs Quiz Maker is a tool used by trainers, universities, and businesses all over the world.
Users can make quizzes and tests with ProProfs Quiz Maker. Users can create a quiz from scratch or use the ProProfs library having 100k+ customizable quizzes and 1,000,000+ ready to use que…
Quantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Serving more than 8,700 organizations, Quantum Workplace’s technology gives team leaders direct access…
123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and can be fully customized to match business…
Qualaroo Insights allows you to survey or nudge site visitors at various stages of their visit, to gather insights and generate sales leads.
With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via an online survey service. SmartSurvey allows users to directly reach the…
Zoho Forms is an online form builder that lets users create mobile-rea…
Learn More About Survey & Forms Building Tools
What are Survey and Forms Building Tools?
For businesses, online surveys can provide important feedback for various insights including customer satisfaction, product reviews, and recommendations. Most survey tools support the creation of online surveys. Some tools also support paper surveys with a ‘print’ option. Advanced survey tools include the creation and deployment of phone surveys. All formats include a collection mechanism for response data.
Survey tools allow users to create and distribute surveys, where they can then collect, report and analyze survey responses. Some survey tools act as comprehensive research platforms, with tools such as advanced analytics and crowdsourcing for responses. Other survey and forms building tools focus on survey creation and response, which users can then use other data input resources to complete the review process.
Survey and Forms Building Tools Features
Most Survey and Forms Building Tools have the following features:
- Manage multiple users and user roles
- Maintain survey ownership
- Manage response data permissions
- Multiple choice
- Data governance
- Checkboxes
- Sliding scale
- Ratings
- Matrix questions
- Open-ended free responses
- Template customization
- Notifications and alerts (triggered by responses or opt-outs)
- Scheduling for survey publication and closure
- Follow-up emails to respondents
- Integration with other platforms (i.e., social media and CRM)
Survey and Forms Building Tools Comparison
Before purchasing Survey and Forms Building Tools, buyers should consider the following factors:
Use Case: Businesses should consider a platform that best fits the type of survey they’re trying to conduct (i.e., CSAT surveys, employee feedback surveys (360 Degree feedback), marketing surveys, or research studies). Each of these surveys contains different features and layouts to optimize data collection. Choosing the wrong template for the data they’re trying to collect, there may be a negative impact the effectiveness of their survey. Software capacity for cross-channel distribution should also be considered.
Data Export: If a business already has pre-compiled data they want to be considered in a survey they’re running, they should consider a vendor that offers enhanced export support from third–party sources. For businesses that conduct in-person and online surveys, this is an imperative feature to be included to save time and money while collecting and analyzing data.
Crowdsourcing Capabilities: This is an important feature to consider for users that lack access to a pre-established mailing list or customer. For an additional fee, organizations can pay for a survey vendor to access their survey pool, with a view towards growing their user base.
Survey Logic: Survey logic features allow users to set up custom question pathways. This helps users segment respondents in analysis. It also personalizes surveys based on contextual information from the respondent. Examples of survey logic include:
- Conditional questions
- Question branching
- Randomization
- Quesiton piping
Different tools support different types of logic and to varying levels of complexity.
Start a Survey and Forms Building Tools comparison here
Pricing Information
Survey tools are usually priced based on the number of respondents and analytics capabilities in a subscription model. At the basic level, survey tools can be completely free, which works for smaller audiences and small-scale surveys. Paid survey platforms start at around $15/mo, covering up to 1,000 respondents and basic reporting, with pricing running as high as 400 dollars per month. This price level typically includes data export, integrations, and analytics, in addition to a far greater number of respondents.
More Resources
More resources are available on the TrustRadius Buyer and Vendor Blogs:
- Top 7 SurveyMonkey Alternatives for Your Business
- Top 6 Online Survey Tools For Businesses in 2015
- How To Evaluate Free Online Survey Platforms
- How to Analyze Survey Data: Methods and Best Practices
- 6 Steps to Designing a Successful SurveyWhat is Survey & Forms Building?
An online survey is a questionnaire that people can complete over the Internet.
Online surveys are typically created as Web forms. Answers are then stored in a database. Statistical software can provide analytics based on the answers.
Survey tools let users create and distribute surveys. From there, users can collect, report and analyze survey responses. Some survey tools act as comprehensive research platforms. These tools include advanced analytics and crowdsourcing for responses. Other survey and forms building tools focus on the survey creation and response. Users can then use other resources (like Excel) to complete the review process.
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Frequently Asked Questions
What do Survey and Forms Building Tools do?
What are the benefits of using Survey and Forms Building Tools?
What are the best Survey and Forms Building Tools products?
The most popular Survey and Forms Building Tools include: