Overall Satisfaction with Marketo
Marketo is used by the corporate marketing department to acquire and nurture leads for both our B2B and B2C business units. Marketo allows us to deploy millions of emails a months to our current customers and potential customers. We also use it for B2B landing pages on our website and along with our email campaigns.
- Email deployment
- Email reporting
- Email A/B testing
- Needs heat maps for email
- Needs to be a bit more intuitive
- Engage and grow customers over time
- Measure marketing investment
We have achieved the ability to engage and grow customers. Marketo is great for this. We are also able to plan and coordinate marketing across our team. Because we have an in-house CRM that we cannot integrate with Marketo, we have not been able to measure our marketing investment as completely as we would like. Right now, we are guessing quite a bit.
More than 5 million
Adobe Marketo Engage Feature Ratings
Marketo Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - We have had Marketo for 2 years and our serious issues have been resolved.