Ok but not the best
March 28, 2017
Ok but not the best
Score 7 out of 10
Vetted Review
Verified User
Software Version
Standard
Modules Used
- Marketo Lead Management
- Marketo Sales Insight
Overall Satisfaction with Marketo
Marketo is being used across many departments but not all. Marketo is used to send out emails when changes are made in our CRM and it also depends on the actions leads/contacts take. However, we often experience some delay or errors even [though] the program itself is set up correctly, so those important emails (such as reset password...etc.,) are coming from a different tool.
- Industry leader (thought leader).
- How users are engaged with their "Community ".
- Customer support, this is horrible. Hard to hear back from them.
- There is no "Undo" or "history of change" feature. So no one knows what there was before the change.
- Customer Service
- Lead Management
- Prospecting / New Business
Pipeline, growth
It was already implemented when I joined
1 to 5 million