New Marketo User
May 17, 2018

New Marketo User

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo Web Personalization

Overall Satisfaction with Marketo

We are a consulting firm that helps clients both implement and utilize Marketo effectively. We help set up programs, emails, landing pages, lead lifecycle, etc.

Pros

  • The trigger based system is great. Once a contact obtains a particular value in a field or performs a particular action, Marketo automatically triggers the desired event. You don't have to add the contact to a program on a daily basis to determine if the trigger has occurred.
  • CRM Integration happens quickly between Marketo and CRM. Updates to Marketo records occur automatically in CRM very quickly.
  • Munchkin Code can be a very powerful tool when added appropriately on landing pages.

Cons

  • The only item I don't care for is the fact that Marketo is pretty fixed in what you can do. It doesn't allow much "bending" to get the system to do things it wasn't developed to do. This requires an investment of extra money to use a third-party application.
  • Other
Difficult to answer as we consult with other companies. However, we often help companies with Lead Generation to help increase revenue.
Our company also helps clients who use Eloqua. Marketo stacks up well against Eloqua except in the following ways:

  • Custom Objects and ability to use them and report on them.
  • Data Management and cleanup.
  • More ability to get into the Integration Calls.
Marketo is well suited to the creation of programs and all the complexity that can be involved.

Marketo is not well suited to data cleanup. Sometimes it takes a long time for your database to get fully cleaned.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
9
Landing pages
8
A/B testing
10
Mobile optimization
8
Email deliverability reporting
8
List management
10
Triggered drip sequences
9
Lead nurturing automation
7
Lead scoring and grading
7
Data quality management
6
Automated sales alerts and tasks
8
Calendaring
8
Event/webinar marketing
9
Social sharing and campaigns
8
Social profile integration
8
Dashboards
9
Standard reports
8
Custom reports
9
API
8
Role-based workflow & approvals
8
Customizability
6
Integration with Salesforce.com
9
Integration with Microsoft Dynamics CRM
9

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