Great B2B tool for marketers
February 25, 2020

Great B2B tool for marketers

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Analytics
  • Marketo Web Personalization

Overall Satisfaction with Marketo

We are using Marketo globally in our team. What is great is our regional marketers have the autonomy to create their own campaigns, but we can keep the approval at the corporate level for regions with a lower maturity to ensure brand guidelines are respected. This accelerates our delivery process since not all of the campaigns need to be created by us anymore.
  • The community is very strong. If we run into an issue or are not sure how we can set up a program following best practices, an easy search on the community will usually give us the answer.
  • The email editor is quite flexible and easy to use. People without any HTML knowledge can create their own email.
  • The platform is strong for nurturing and scoring programs.
  • The analytics functionalities could be stronger.
  • We would like to be able to give permission on a folder level. This way we can give full permission for some internal teams to send their emails internally, but they wouldn't be able to activate any of the external campaigns.
  • API integration with PowerBI is not working properly
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
Some of the goals that we have is driving awareness towards new products. Marketo allows us to develop full campaigns targetting our customers or leads that fit criteria for these specific campaigns. We leverage integrations like LinkedIn and Facebook lead gen to have form fills directly from the social platforms and add them in the proper nurturing programs in Marketo.
We do all our marketing automation using Marketo. The platform is very user-friendly. We use it to manage form fills, email sent, nurturing programs, lead scoring programs, landing page creation, etc. It also offers a lot of integrations with other tools on the market so it's allowing us to reduce manual work to import information from one platform to the other.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
9
Dynamic content
6
Ability to test dynamic content
Not Rated
Landing pages
6
A/B testing
6
Mobile optimization
9
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
9
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
9
Social sharing and campaigns
Not Rated
Social profile integration
9
Dashboards
8
Standard reports
9
Custom reports
Not Rated
API
9
Role-based workflow & approvals
9
Customizability
9
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated