Excellent if you have SFDC
March 29, 2020

Excellent if you have SFDC

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Marketo

Our Marketing Department uses it, and my department uses it for one of our product demo environments.
  • Modular elements to campaigns.
  • Easy integration to external services.
  • Managing campaign members isn't as intuitive as it could be.
  • When using filters the multiple value selection isn't as user friendly as other applications (for instance, when compared to SFDC).
  • Upsell
  • Cross-Sell
  • Lead Management
Marketo's smart campaign flows and streams are great for segmenting by persona (we use Leadspace's enrichment/scoring webhook natively in Marketo). Once segmented properly, we use streams to send relevant messages out to our inbound leads, as well as existing customers for cross-sell/upsell based on product interest (gathered from web traffic data and third party intent).
We've also used both Hubspot and Eloqua, but Marketo's SFDC integration made it the clear choice for our Marketing Department.
Thanks to a very powerful integration with Salesforce, Marketo allows both Marketing and Sales to keep their data consistent, and the two solutions complement each other well. I'd recommend Marketo to anyone using Salesforce.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
10
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
10
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
10
List management
9
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
8
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
Not Rated
Event/webinar marketing
10
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated