A Review of MasterControl Manufacturing Excellence in the Life Sciences Field
August 22, 2025

A Review of MasterControl Manufacturing Excellence in the Life Sciences Field

Joshua Pencola, CLSSBB | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MasterControl Manufacturing Excellence

We utilize MasterControl Manufacturing Excellence to streamline our production records to ensure compliance and that we're collecting data in real time. The major issue that the product addresses is the inefficiency of paper-based production records. Our use case spans across the manufacturing and quality teams to enable faster reviews, improved traceability, and better compliance with regulatory standards.

Pros

  • Allows for faster batch review and release
  • Helps to improve traceability
  • The support team is always quick to respond

Cons

  • The system is not the most intuitive.
  • We'd like to be able to drill down to a specific section of a record without having to manually click a series of carrots.
  • I'd like additional default reports to be available.
  • Less paperwork
  • Improved audit readiness
  • Saving on capex
MasterControl Manufacturing Excellence is an incredibly valuable tool for those who know how to utilize its features. I would recommend any business concerned with regulatory compliance and audit readiness. That said, it is not a very intuitive system for the end user, so some additional in-person training could be beneficial.

Do you think MasterControl Manufacturing Excellence delivers good value for the price?

Yes

Are you happy with MasterControl Manufacturing Excellence's feature set?

Yes

Did MasterControl Manufacturing Excellence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MasterControl Manufacturing Excellence go as expected?

I wasn't involved with the implementation phase

Would you buy MasterControl Manufacturing Excellence again?

Yes

MasterControl Manufacturing Excellence is well-suited to capturing real-time data, which helps to ensure adherence to our processes. The electronic production records are great for audit preparedness. The reporting is not very intuitive. I'd like to see more default reports made available.

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