Quality matters…
October 30, 2024

Quality matters…

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MasterControl Quality Excellence

We capture CAPA, Complaints, and Nonconformance records for compliance to medical device regulations. We have audit ready records at our fingertips for review, and reduce findings related to quality records.

Pros

  • Capturing details
  • Custom fields
  • Workflows
  • Approval process

Cons

  • FBS not configurable
  • AQEM improvement needed
  • J reports limited
  • Audit ready nonconformance records
  • Control of documents
  • Proper approvals captured
Easier for admins, but sometimes difficult for other users

Do you think MasterControl Quality Excellence delivers good value for the price?

Yes

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MasterControl Quality Excellence go as expected?

I wasn't involved with the implementation phase

Would you buy MasterControl Quality Excellence again?

Yes

Docs and training modules are appropriate for our business. We’ve molded how we document data in FBS forms to make it work for us.

Comments

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