Item: MasterControl Quality Excellence
Rating: 9
Author: Kyle Byington

Overall Satisfaction with MasterControl Quality Excellence

Use Cases and Deployment Scope

I use MasterControl Quality Excellence to better improve the quality of our NCRs! The process is seamlessly used through AQEM. I can easily pull reports from Insights to determine what areas need more focus and what areas are doing well. Master Control helps us release product quicker at a more efficient time for our customers

Pros and Cons

Pros

Process Flow
Simplicity
Accessible

Cons

More features or functions in Insights on reports

Return on Investment

Positive impact on being able to be more efficient releasing product to consumers

Usability

It's easy, simple and friendly to use

Alternatives Considered

First software I'm familiar with

Key Insights

Do you think MasterControl Quality Excellence delivers good value for the price?

Not sure

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MasterControl Quality Excellence go as expected?

I wasn't involved with the implementation phase

Would you buy MasterControl Quality Excellence again?

Yes

Likelihood to Recommend

When we're wanting to look at specific data on how many NCRs we have open, how long those NCRs have been open, what categories and subcategories we want to look at, this is where we can know where to improve our processes and how to get better as a company

Comments

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MasterControl Quality Excellence Review