MasterControl Quality Excellence has a lot of potential | TrustRadius

Overall Satisfaction with MasterControl Quality Excellence

Use Cases and Deployment Scope

With MasterControl Quality Excellence, I replaced our paper-based system with embedded compliance.

Pros and Cons

Pros

Routes digital signatures for forms
Customizable to needs
Great customer support

Cons

Allowing for business days for cycle times
Progessive/tiered training
Workflow hints and instructions for users

Return on Investment

Better visibility on tracking training
Workflow time improvements with digital tracking and processing packets

Usability

7

MasterControl Quality Excellence's overall usability is great for my needs but still needs improvement

Key Insights

Do you think MasterControl Quality Excellence delivers good value for the price?

No

Are you happy with MasterControl Quality Excellence's feature set?

Yes

Did MasterControl Quality Excellence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MasterControl Quality Excellence go as expected?

Yes

Would you buy MasterControl Quality Excellence again?

Yes

Likelihood to Recommend

MasterControl Quality Excellence has a lot of potential and is great for small/medium companies. Struggles in scalability.

Comments

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