Good MDM for Business: MobileIron
August 31, 2019

Good MDM for Business: MobileIron

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MobileIron

Mcdean uses MobileIron as mobile device management for company iPads and personal smartphones. It is used company-wide, the IT department manages, installs, and troubleshoots issues. We track devices, pushing security policies, email configuration, applications to devices, ability to remove passwords/unlock if needed or remove email or app, update software, manage network settings and restrictions like what you are allowed to use and what you are not, or what you are able to install or not, send messages to devices or lock remotely or put in a lost mode and add message for the lock screen. Check all settings on devices and device information, storage used and current software version and app versions, update remotely.
  • Pushing security policies and email configuration is the main example of what we do and it always works great
  • Creating different labels and push needed application is very convenient, works fast.
  • Locating devices and locking them when lost, sending messages helps to locate lost devices.
  • Distribution of paid apps through Mobileiron works with some delays and you need to have Gold licenses for this option that cost 50% more. If we need something urgently installed, we just buy, for example, Bluebeam Revu app through Apple VPP and get codes to install manually.
  • It is good to have some pop-up notifications like, "your Apple development license expires soon" on such day so we do not have to look for why it is not working and we can not enroll devices, same with updates
  • Have to work on billing/purchase of licenses through a third party, AT&T in our case and they forget to apply discounts sometimes.
  • Main positive impact is security compliance as we work with the government and it is very important.
  • Able to develop our own applications and distribute to all users.
  • Able to locate devices and get them back if lost.
We have used Cisco Meraki, it shows location, we can push security policies, unlock/lock the device remotely, but can not push email or do a selective wipe, need to buy licenses for the paid version. Miradore Online used for BYOD smartphones, we can push email, security policies can do selective wipe like remove Exchange account only, but can not see location. But neither can push apps to devices and we have chosen MobileIron as it is less expensive and has more features
MobileIron is a very good mobile device management platform for expensive company devices so we can manage and track them remotely and for BYOD devices to push email and security features as well as separate personal and company data. It is not cheap and for some devices we use different free solutions like Cisco Meraki or Miradore that do what needs to be accomplished for those specific devices with fewer functionalities.