MxToolBox Review
December 06, 2021

MxToolBox Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MxToolBox

We mainly use MXToolBox to verify external DNS records for our various clients, and on occasion, check for email, domain blacklist when there is a client experiencing email bounce back or related email issues.

Pros

  • External DNS record lookups
  • Verifying if a domain has been blacklisted
  • Provides mail-flow monitoring and alerting

Cons

  • The free features work as designed, for a free service
  • It would be nice if they provided a partnering program for MSPs
  • The web interface hasn't been updated in some time
  • External DNS diagnostics
  • email flow diagnostics and reporting
  • Blacklist reporting and monitoring
  • This tool has provided only a positive impact when diagnosing list level external issues
MxToolBox is a bit more pricy, but it is an industry leader in email delivery and provides first level diagnostics of external DNS records

Do you think MxToolBox delivers good value for the price?

Yes

Are you happy with MxToolBox's feature set?

Yes

Did MxToolBox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MxToolBox go as expected?

I wasn't involved with the implementation phase

Would you buy MxToolBox again?

Yes

The site/product is well suited for a quick and free tool to diagnose any first-level external DNS and/or email-related issues. The monitoring tool and reports is a good first line of alerting when an email issue arises, so it can be dealt with in a timely manner, as a free service

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