We are tremendously happy with Network for Good!
September 28, 2021
We are tremendously happy with Network for Good!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Network for Good
We used Neon when I first joined CFO; getting reports out of it wasn't easy and using the chat was the only way to communicate with Neon's customer service. That proved frustrating when we needed our information right away.
Last summer we searched for a new CRM and after checking a few companies out, we chose Network For Good. We are truly happy with our decision to go with Network For Good! Running reports, updating and adding donor information is simple and user friendly, and when we do need to contact customer service, they answer our call immediately and are available for us.
Moreover, we're able to send our donor e-blasts using Network For Good, which enabled us to cancel our Constant Contact subscription and transfer that money to our programming. I am a huge fan of Network For Good's customer service gurus, particularly Francesca, who always welcomes me and is a true delight to interact with. Thank goodness for Network For Good!
Last summer we searched for a new CRM and after checking a few companies out, we chose Network For Good. We are truly happy with our decision to go with Network For Good! Running reports, updating and adding donor information is simple and user friendly, and when we do need to contact customer service, they answer our call immediately and are available for us.
Moreover, we're able to send our donor e-blasts using Network For Good, which enabled us to cancel our Constant Contact subscription and transfer that money to our programming. I am a huge fan of Network For Good's customer service gurus, particularly Francesca, who always welcomes me and is a true delight to interact with. Thank goodness for Network For Good!
Pros
- Customer service
- User-friendly interface
- Enables sending eblasts from CRM
Cons
- Ease of applying for Direct Deposit
- Attentive customer service
- User friendly
- Ability to send donor eblasts from CRM
- Donor eblasts are easier to create using their eblast tool, which saves time
- Customer service's immediate availability saves time and frustration
- This CRM enables us to act like a bigger org!
Do you think Bonterra Network for Good delivers good value for the price?
Yes
Are you happy with Bonterra Network for Good's feature set?
Yes
Did Bonterra Network for Good live up to sales and marketing promises?
Yes
Did implementation of Bonterra Network for Good go as expected?
Yes
Would you buy Bonterra Network for Good again?
Yes
Comments
Please log in to join the conversation