Very good customer support, help and billing attention
July 18, 2023

Very good customer support, help and billing attention

Lluís Baulida | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with New User Approve by WPExperts

I purchased New User Approve one week ago. After implementing it and configuring the Register form in my website, I realized it was no longer necessary, because the new user check had to be made after the registration. I explained the whole issue to the New User Approve support and it didn't take thirty minutes I had the money back in my account. Otherwise, I must tell, by the time I used it, it is a fantastic tool to manually approve new users, always you don't need to verify the users from a media attachment (which is what happened to me).
  • Customer support
  • Bug reviews
  • Billing issues
  • Availability of changing user role, not only user status
  • License fee return
I don't think there is any other product with such great features of New User Approve

Do you think New User Approve by WPExperts delivers good value for the price?

Yes

Are you happy with New User Approve by WPExperts's feature set?

Yes

Did New User Approve by WPExperts live up to sales and marketing promises?

Yes

Did implementation of New User Approve by WPExperts go as expected?

Yes

Would you buy New User Approve by WPExperts again?

Yes

Less appropiate if the verification process must be made by checking a user attachment
Well suited for all the rest of scenarios