NINJIO brings a fresh and intuitive approach to Security Awareness!
Updated June 15, 2022

NINJIO brings a fresh and intuitive approach to Security Awareness!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with NINJIO

I originally came across NINJIO while researching end-user awareness training options. Their product brings a more user-friendly and relatable approach to very technical topics. Their approach is very engaging without being overwhelming to me (the support end) and to the end-user. The content is short and concise as to not lose the interest of the end-user. Their back-end reporting system gives the admin a very easy-to-read dashboard along with content tracking. Their library is voluminous and updated frequently with new and current "real world" related content. I would highly recommend their product to others looking for a very unique and engaging way to enhance your end-user awareness.
  • Content
  • Ease of use
  • Excellent back end support channel.
  • Well written
  • Informative
  • Easier way to upload new users.
  • Easier way to resend content to specific users.
  • Better transition from video content to quiz taking.
  • Sharing Knowledge
  • Ease of use
  • Making it a more relaxed process
  • Increased user awareness.
  • Reduced preventable events by 40%.
  • Does add to the ever growing SaaS monthly and annually expenditures.

Do you think NINJIO delivers good value for the price?


Are you happy with NINJIO's feature set?


Did NINJIO live up to sales and marketing promises?


Did implementation of NINJIO go as expected?


Would you buy NINJIO again?


NINJIO brings a more modern and user-friendly approach to today's current threat vectors that not only applies to the workplace but also to everyday lives. Their professionally generated voice acting is spot on and even adds a level of humor to rather serious topics which I believe helps ease the mindset of the end-users and reduce their overall "fear factor". I have yet to come across any of their content or use case that hasn't applied to our environment.

NINJIO Feature Ratings

Training Content Library
Multilingual Training Content
Not Rated
Training Gamification
Not Rated
Industry-Specific Security Training
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Integration with Security Tech Stack
Not Rated
Role-based user permissions
Single sign-on capability
Not Rated

NINJIO Support

Their support team has been very responsive to any questions and the onboarding team couldn't have been more friendly and cooperative with our rollout process. Their staff is very knowledgeable and willing to help in any way that they can. Their response times are normally within the hour, at most, the same business day.


Their back-end interface could be a little more user-friendly. Creating groups and rescheduling campaigns can be a little challenging but hoping as more is done internally that the process will start to simplify itself. I do like their monthly cadence as it helps to keep the topic(s) front and center without causing user fatigue.